Brainstorm Force
Forum Replies Created
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Forum: Plugins
In reply to: [Unlist Posts & Pages] noindex hookHey Spyros
Thanks for the suggestion! If you could raise a PR on Github, we will be happy to review, merge and release it.
Here is the link to our repo: https://github.com/brainstormforce/unlist-posts
Hey @risingjohn
Thanks for the feedback.
It’s been over 3 years now ProjectHuddle uses Freemius. We are thinking about moving out from Freemius, but it’s a complex process and requires migrating licenses, etc.
But I just wanted to let you know we’re certainly aware that many people from the WP community are not happy with Freemius and we’re considering moving out from it.
As for the other concern of slowing down the website, that should not be happening at all since ProjectHuddle does not store anything on your client websites.
If you could get in touch with our support team, we will be happy to look into the cause of speed-related issues.
Hello,
Sorry to hear that you are not happy with the product and the way it is priced. I see there is a little misunderstanding with respect to GPL licensing here.
GNU General Public License is written to guarantee users four freedoms:
- The freedom to run the software for any purpose.
- The freedom to study the source code and change the software for any purpose.
- The freedom to share the software with others.
- The freedom to share your own modified versions of the software with others.
Software that is released with a GPL license is known as free software or open-source software. Here, the word ‘free’ is referring to the four freedoms, not the price of the software.
Users are asked to pay for the following:
- A period of bug fixes and updates.
- Fixed-term support, again for a certain period.
All our products are GPL compliant and the cost one pays is for the updates released and the support offered. I hope that makes things clear.
Please feel free to get in touch with us through our support center if you have any further questions.
Forum: Reviews
In reply to: [Astra] Astra Theme Wasted My Traffic!Hi @khalidkhn13, so sorry to hear about your experience with our theme.
I would like to understand a little more about auto AdSense ads. Are you using any plugin for this functionality? Does it need any compatibility or integration with themes?
Please feel free to email us at [email protected], and we would like to get this right.
Thank you for sharing your thoughts and feedback.
Forum: Reviews
In reply to: [Astra] stop spamming the admin notice areaThanks for the feedback @kevinhaig. The notice once closed, does not appear again in the future.
Nonetheless, we have decided to remove it entirely in the next update.
Forum: Themes and Templates
In reply to: [Astra] buddypress and bbpress native integration?Hello @johnpaul777
Apologies as we have these items in our roadmap for a long time. But due to lower demand from our users and other high priority items, we have not yet started working on them.
Are you having any issues with BuddyPress / BBpress right now? We have a lot of users who use them with the Astra theme without any issues. It’s just that we have not added any special design integration for them.
Forum: Reviews
In reply to: [Astra] Very poor costumer support for 249$So sorry for the trouble. Could you please share your ticket number so we can take another look at it?
The ticket number should be in the first auto responder email you received from us when you lodged the ticket.
Forum: Themes and Templates
In reply to: [Astra] Free template for Tutor LMSYou can most certainly modify our existing template as per your liking and paid it with other tools of your choice.
You have full freedom ??
Hello @asinb27,
Sorry, somehow we completely missed this thread.
We actually do not monitor this forum regularly and recommend anyone looking for help to contact us through our website. It lodges a support ticket in our helpdesk, and we respond to everyone in 24 hours via email.
We already have a note in the Astra theme forum about this; and to avoid confusion for others, we just added a sticky note in this forum as well.
Again, our apologies for the inconvenience as we missed this forum thread and failed to respond to you.
For anyone else reading this thread, please prefer contacting us through our website for faster help.
- This reply was modified 4 years, 10 months ago by Brainstorm Force.
In that case, the issue must be something specific to your website / server configuration.
We will be happy to take a closer look if you get in touch with us from the contact form on our website.
Could you kindly deactivate all other plugins and try again? Some plugins (mostly security) could be blocking your server from contacting ours. Or sometimes image optimisation plugins interfere and block the import process.
If all other plugins are deactivated and you’re still having issues, could you please confirm the PHP version on your host / website?
We recommend having PHP 7.0 or latest possible.
- This reply was modified 4 years, 10 months ago by Brainstorm Force.
Could you kindly deactivate all other plugins and try again? Some plugins (mostly security) could be blocking your server from contacting ours.
If all other plugins are deactivated and you’re still having issues, could you please confirm the PHP version on your host / website? We recommend having PHP 7.0 or latest possible.
Hello guys,
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I’m Sujay from the Brainstorm Force team that makes Ultimate Addons for Elementor plugin.?We’re so sorry for the trouble. We take security very seriously. Any bugs we encounter are patched as soon as we find them. We also transparently get in touch with our customers, let them know about the security fix, and advise to update their websites as soon as they can. When we discovered the bug, we patched it in 4 hours, released the update, and notified all our customers via email.
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?The bug we have patched, allowed people to register as a “subscriber” level user on your website. Users with the subscriber user role cannot write posts, view comments, or do anything at all inside your WordPress admin area.
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?If you have noticed extra files in uploads folder in an Elementor folder called custom-icons, this must be due to another bug that we have noticed in Elementor Pro’s custom icons module. We have already shared it with the Elementor team and they are working on the patch.
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?If your site was hacked, here is what you can do:
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?1. Update all plugins and themes. Make sure Ultimate Addons for Elementor is version 1.24.2 or greater.
?2. Delete any unwanted “subscriber” level users on your site (caused by the bug in our plugin)
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3. Delete unwanted files within the /wp-content/uploads/elementor/custom-icons (caused by a bug in Elementor Pro which we have reported to them)
?4. Delete any other unwanted files you might notice such as wp-xmlrpc.php in the root installation of WordPress (caused by a bug in Elementor Pro which we have reported to them)
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5. Scan your site with security plugins such as WordFence to make sure there are no extra unwanted malicious files on your server.
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?6. If you use WooCommerce or any other plugin where user accounts are created on your site; and if you use Elementor Pro – please be aware the bug is in the Elementor Pro plugin. It allows any registered user on your website to upload files in the /wp-content/uploads/elementor/custom-icons directory. We have already reported it to their team.
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?If you need any further help, please feel free to get in touch through our website. We will be happy to help: https://uaelementor.com/contact/Forum: Plugins
In reply to: [Unlist Posts & Pages] Unlisted posts and RSSOur plugin does not have any exclusion rules available in the UI right now.
Although there is a filter in the plugin by which you can enable post hiding for RSS.
Something like this should work:
add_filter( 'unlist_posts_enabled', function( $enabled ) { if ( is_feed() ) { $enabled = true; } return $enabled; } );
- This reply was modified 4 years, 10 months ago by Brainstorm Force.
Forum: Plugins
In reply to: [Ultimate Addons for Beaver Builder - Lite] High CPU usage in admin pageHello Carlos,
We were able to reproduce the issue. The fix will be released in the next update. Thank you so much for reporting the issue and so sorry for the trouble.
Regards,
Sujay