Brandon (ShareThis Support)

Hello there!

Thanks for contacting us, I’d be happy to assist you!

ShareThis shortens the URL before sharing it on the web. You can turn off URL shortener by including following parameter “shorten” in the script tags of the ShareThis code on your page, as shown below:

<script type=”text/javascript”> stLight.options({publisher:”YOUR PUB KEY”, shorten:false}); </script>

To learn more, please don’t hesitate to visit our Help Center article found here:
https://support.sharethis.com/customer/portal/questions/1074290-disable-link-shortener#sthash.vHlIJbUY.dpbs

I hope this helps! Please don’t hesitate to let us know if you have any additional questions, we can also directly be contacted at [email protected]

Best,
Brandon
ShareThis Support

Hi there Sheryl,

Thanks for reaching out to us, I’d be happy to assist you!
Please update the ShareThis settings for WordPress from here:
https://YOUR WP BLOG/wp-admin/options-general.php?page=sharethis.php

as:
Automatically add ShareThis to your posts?* Yes

Automatically add ShareThis to your pages?* Yes

Additionally we have recently released an update to our plugin and is compatible with the latest version of WordPress!

If you face any other issues, please feel free to contact us directly at [email protected]

Best,
Brandon
ShareThis Support

Hello there,

Thanks for contacting us! Could you please provide additional information, including an example URL, for us to investigate the issues you’re describing? That will help us troubleshoot precisely what is happening and advise you accordingly.

Please don’t hesitate to contact us directly at [email protected].

Best,
Brandon
ShareThis Support

Hello there Harika!

Thanks for contacting us, I’d be happy to assist you!

ShareThis shortens the URL before sharing it on the web. You can turn off URL shortener by including following parameter “shorten” in the script tags of the ShareThis code on your page, as shown below:

<script type=”text/javascript”> stLight.options({publisher:”YOUR PUB KEY”, shorten:false}); </script>

To learn more, please don’t hesitate to visit our Help Center article found here:
https://support.sharethis.com/customer/portal/questions/1074290-disable-link-shortener#sthash.vHlIJbUY.dpbs

I hope this helps! Please don’t hesitate to let us know if you have any additional questions, we can also directly be contacted at [email protected]

Best,
Brandon
ShareThis Support