Kyle Maurer

Thanks for the rating @cmsi! The main reason we’ve not been able to release an update for the plugin in a little bit is because the latest version is a really, really big deal. We’re talking a pretty significant change with amazing new features and easier interface. It has been a lot of work but is getting close to complete.

Thanks for sharing this @marcvill! We will absolutely be looking into this conflict ASAP!

@sporkme thanks for taking the time to share this. I’ll be working on a fix for this problem soon.

@anikasara I’ve answered your support ticket that you just submitted. To reiterate: We’ve identified that this is a PayPal issue and is affecting users of other platforms besides Easy Digital Downloads as well.

@anikasara could you possibly allow me temporary admin access and permission to do some troubleshooting? Please visit easydigitaldownloads.com/support then open a ticket and share your credentials if you are ok with me investigating. If you have a staging site that would be extremely helpful.

Also, please continue testing as we’ve had another report in which the problem seemed to resolve itself so this may be a temporary PayPal issue.

@anika

Can you tell me which other plugins you do have active now? Could you please temporarily deactivate them and test again? I can replicate on your site but not on another so we need to pinpoint what on your site is preventing the cart item from being sent to PayPal. Thanks!

@anikasara

Couple quick questions:
1. Does this problem occur every single time?
2. Could I have a link to the site where I could walk through the steps myself?
3. Have you attempted this process with no other plugins active and any caching disabled?

Thanks!

Steve,

Thanks for bringing this issue to our attention. There’s a possibility your site could be experiencing a depressive algorithmic arpeggiated cache buffer. What I need you to do is install Jetpack. Then uninstall Jetpack immediately. Then flush your vagrant permalinks, rebuild your PPC campaign from scratch and publish a 4,326 word post about Hugh Grant’s favorite visit to Nepal. Then delete your site. Use Expression Engine combined with PHPNuke to construct a new app on a custom AWS instance.

If you’ve followed these instructions carefully, you might be able to reinstate your desired functionality and site betterness level, while also mitigating any risk of transient loop perpetuation. Please let me know how things work out.

This sounds like it might just be a question for Visual Composer. Though you might try using do_shortcode() as well.

Can you clarify what you mean when you say it does not work? Also, have you tried just using the_content() instead of those three lines? This function should do all of that for you.

Thanks for asking @mnby. At this time we don’t officially support that use case. Possibly in the future though!

@anoopranawat thanks for reporting this. I’ve just done some testing and am unable to reproduce what you described. The date filter works as intended on my end on three different test sites. Could you possibly provide screenshots, active plugins and the URL of the page you are on after selecting the date filter?

Thanks for clarifying. I just tested and confirmed that the widget will work if you wrap it in an element with the widget_edd_cart_widget class. A <span> or a <div> will work fine. You could even just add that class to the <div> you’re using as the before_widget tag. Can you try that?

Can you describe to me how you included that widget in the header? Is that a feature of the Gridsby theme? Or did you insert it somehow?

@munyagu I just took a quick look and when I added a download to the cart, the AJAX worked for both the cart widget in the header and in the sidebar. Have you changed something that made this work or am I missing the problem?