BraveNewCode Inc.

Hi,

Issues like this are usually caused by a conflicting plugin, or the desktop theme.

You may want to check if one of the active plugins in WordPress is conflicting by deactivating them one at a time in the Plugins page in WordPress and see if you find a culprit. You can start with the plugins you suspect may be causing the issue, if you have a large number of active plugins. If that fails to work, please briefly activate a default theme like the TwentyFifteen or TwentySixteen to check if the desktop theme is causing the issue/conflict.

Regards,

Emilio Rivera
WPtouch Support

Hi,

Sorry about the delay. We plan on checking the free, community forums more often going forward. We can’t get to everything here, but if you would like one-on-one support, you are welcome to upgrade to WPtouch Pro :).

While your plugin converts a WP post so that it is mobile-friendly, does it do anything to meet AMP-compliance specifications?

No, not by default. However, we do have an extension for WPtouch Pro that is based on Automattic’s AMP plugin. If you’re using WPtouch free, the plugin from Automattic will do the trick.

Is there any kind of problem or conflict with using these two plugins together?

No, there shouldn’t be any issue.

You’re welcome.

Regards,

Emilio Rivera
WPtouch Support

Hi,

Sorry about the inconvenience. We just released version 4.3.13.1 which includes a fix for this. Thank you for bringing it to our attention and helping make WPtouch even better!

Regards,

Emilio Rivera
WPtouch Support

Hi Kathelen,

Sorry to hear about the trouble you had the with the update. Our development team made note of this and we hope to address it in an upcoming release soon. Thank you for bringing it to our attention and for helping make WPtouch even better!

Regards,

Emilio Rivera
WPtouch Support

Great. Thanks for the follow-up.

Regards,

Emilio Rivera
WPtouch Support

Hi,

Thank you for trying that. If you’re adding the CSS to Appearance > Customize > Custom CSS, then the settings should be retained in an event of an update. If you are adding the CSS to the plugins/theme’s stylesheet (style.css file), then those changes will be overwritten in an event of an update.

If you find that the CSS in the Custom CSS field is being erased after an update, let us know and we’ll gladly further investigate.

Regards,

Emilio Rivera
WPtouch Support

Hi Boglar,

Currently, the next/previous links do not include customization option. If you would like, you can remove the links with CSS. Add the CSS below to Appearance > Customize > Custom CSS.

.nav-controls {
display: none;
}

Regards,

Emilio Rivera
WPtouch Support

Hi,

Can you share the URL of the website in question so that we may take a closer look? It sounds like you may need to set the the mobile landing page to the page you’re using in the desktop. In WPtouch’s settings, take a look in Settings > General > Landing Pages and select the homepage for the “Mobile front page” setting.

Or, you can also create and customize a separate page for your mobile visitors and set that as the Mobile front page. None of these changes will affect the desktop theme.

Regards,

Emilio Rivera
WPtouch Support

Hi @agustin8_4,

You can try adding CSS to reduce the height of the page head area. Give this one a try:

.post-page-head-area.bauhaus 
{
   position: fixed; 
   z-index: 1;
   width:100%;
padding-top: 0;
padding-bottom: 0;
}
.post-page-content
{
   padding-top: 6em;
}

and adjust the padding values to suit.

Thanks airdrummer!

Regards,

Emilio Rivera
WPtouch Support

Hi,

To show the image in full width, try adding the CSS below to Appearance > Customize > Custom CSS.

.carousel-cell img {
min-width: 100% !important;
width: 100% !imporatnt;
margin-left: 0;
}

Regards,

Emilio Rivera
WPtouch Support

Hi,

In WPtouch (free) any changes done to the plugin or themes will be overwritten in an event of an update. WPtouch Pro allows you to make changes like this in a child theme, and those changes will survive updates.

With that said, you can make the change in /wptouch/themes/bauhaus/default/header-bottom.php. You can add the code for your slider at the end of the file. It’ll appear after the header area, and before the content.

You’re welcome.

Regards,

Emilio Rivera
WPtouch Support

Hi,

We responded to your other thread earlier. We’ll mark this one ‘closed’ for now.

Regards,

Emilio Rivera
WPtouch Support

Hi,

Can you share the URL of the website in question? We’ll be happy to take a closer look for you and see what may be happening.

Otherwise, check if another one of the plugins may be conflicting. Check by briefly deactivating the other plugins one at a time, in the Plugins page in WordPress. Start with plugins you suspect may be causing the issue, if you have a large number of active plugins. For example, a plugin like Akismet is less likely to cause this issue.

Regards,

Emilio Rivera
WPtouch Support

Hi,

You can target pages with:

.page .post-page-head-area {
display: none;
}

It will leave post title areas in single blog posts unaffected. The CSS can be added to Appearance > Customize > Custom CSS.

Regards,

Emilio Rivera
WPtouch Support

Hi,

There’s a CSS declaration that is increasing the font-size of the body. Check Appearance > Customize > Custom CSS and look for:

body{font-size:170%;}

Remove it or adjust it to suit your needs.

You’re welcome.

Regards,

Emilio Rivera
WPtouch Support