“However, I have to ask, why would you post a negative review without even submitting a support request first? You mention that you quit before completing the support request. How are we supposed to help you in that case?”
I tried to ‘submit a support request first’. But was told to go through the steps which you said I didn’t do. I didn’t ‘quit’. Read this again:
“So, I tried to reach Support & was told I needed to look through all those pages that I just went through.”
