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  • Thread Starter Brithans

    (@brithans)

    Okay! Well, thanks a bundle for your help. I’ll get on that tomorrow.

    Thread Starter Brithans

    (@brithans)

    Okay! Great advice!

    Should I perhaps set up a new host, or might there be a way to get access to the current host? I’ve tried contacting this person but they won’t respond – I don’t think I’ll be able to get a hold of them.

    I guess I’ve been trying to skirt around that issue for a while now and keep having more and more problems becuase of it… it might be time to just pay for a new service entirely and move everything over/re-install.

    Thread Starter Brithans

    (@brithans)

    “why do you not have access with the web host?” Because I’m not the one who set up the host, I don’t talk to the person who did, and they never sent me login information for the host. All I know is the host is Hostgator.

    After extensive browsing of the FTP files, I have found a folder which contains a file named “plugins.php”
    /groups/single/plugins.php
    There is also another such file under
    /members/single/plugins.php

    I tried renaming both of those folders with “old-” before their name, but that hasn’t seemed to do anything yet.

    After reading the .php code, it would seem that these files are for BuddyPress, which came as part of the theme I have. The only plugin installed is “NextGEN slider”, which the aforementioned individual installed.

    Very sorry I can’t be more descriptive. This is proving to be remarkably frustrating.

    Thread Starter Brithans

    (@brithans)

    Thank you – Where might I find my “plugin” folder in FTP? I checked here https://www.ads-software.com/support/topic/where-do-i-find-the-plugins-folder-in-ftp?replies=6
    But I also don’t see a “themes” folder and I don’t know “Where ever my blog is installed”.

    Note that I obviously didn’t install this blog myself! If you want to know which folders I have in my FTP I will happily tell you.

Viewing 4 replies - 1 through 4 (of 4 total)