Aradhy Singh (BSF)

Hi @mohammedalbreky,?

I have reviewed your website and it appears to be fine from our end. You can also have a look at the attached screen recording. [Link to Screen recording]

Could you please try closing your browser, reopening it, and accessing the site by adding “/?no-cache” at the end of the URL, like this: example.com/?no-cache? Please let me know if this makes any difference in the output.

Best regards,
Aradhy

Hi @stacier ,

Unfortunately, I am unable to access the website because of maintenance mode is active. [Link to Screenshot]

Could you please deactivate it temporarily or share a screencast video highlighting the elements so that we can have a better look at them? This way, we can guide you with the precise solution.

Best regards,
Aradhy

Hi @shahvez13 ,

I took a look at your site, and it seems like the header was built with the Elementor plugin. You can double-check by deactivating Elementor and seeing if anything changes.

If you’re looking to update or remove the header, I’d recommend reaching out to the Elementor support team—they’ll have the best resources to help you out.

Hope this helps! Let us know if you need anything else.

Kind regards,
Aradhy

Hi @parseddiopter ,

You can turn off the Transparent Header by disabling it directly in the Customizer, which will remove it from the entire website, refer to this screenshot, please. However, if the Transparent Header is enabled through the meta settings on specific pages, you will need to turn it off from the meta settings for those individual pages. Meta settings can override Customizer settings, as they are page-specific. Please refer to this doc on how to access the meta settings: https://wpastra.com/docs/page-meta-settings/

Hope this helps!

Kind regards,
Aradhy

Hi @cesarborrasgrau ,?

Thank you for sharing the update! I am glad that the solution worked and everything is working fine at your end :)?

Please mark this thread as Resolved and feel free to start a new thread if there is anything else related to Astra, we can help you with.

Kind regards,
Aradhy

Hi @masaword ,

It appears that the homepage of your website is still pointing to the previously set one, which is deleted now. To begin with, I’d suggest navigating to Dashboard > Settings > Reading and setting the correct homepage. You can refer to this screenshot.

After that, simply refresh your permalinks by going to Dashboard > Settings > Permalinks and clicking Save. Let me know if this helps!

Kind regards,
Aradhy

Hi @eric777 ,

I inspected the code and saw that the size was 15 rem instead of 15 px. Refer to this screenshot, please. I am not sure either how you have rem as the unit instead of px as px is the only available option. This is probably because you are using the very old version of the Astra Pro plugin while you are using the latest version of the Astra theme. Please try either updating or disabling the Astra Pro plugin and see if it fixes the issue.

Hope this helps!

Regards,
Aradhy