Aradhy Singh (BSF)

Hi @bullebleue,?

Thank you for the update!

I’m glad to hear that were able to find the right settings. Hope this will help others facing similar issues.

Don’t hesitate to reach out if you need any further assistance in the future.

Kind regards,
Aradhy ??

Hi @skylabb,

Thank you for your feedback! To access additional features like File Generation and other customizations, you’ll need to install the Astra Pro Addon plugin, as it’s included in the Pro version.

However, you can change the font units to pixel, em, or rem simply by navigating to Customize > Global > Typography and then updating them accordingly. Here’s a quick screencast to provide you with a visual representation. [Link to Screencast]

Let me know if you have any further questions!

Kind regards,
Aradhy ??

Hi @wallifantastic,

Thank you so much for sharing your experience! We’re glad to know how the versatility of Astra has been helpful for your projects. Making your ideas come to life without coding is exactly what we aim for!

Your feedback inspires us to continue improving and supporting your creative endeavors. ??

Hi @alcyriam,

Unfortunately, it appears that the screenshots were not attached completely. Could you please try sending them again? Also, I am attaching a screencast to provide a visual reference of how the website appears on our end. [Link to Screencast]

Kind regards,
Aradhy ??

Hi @goseongguy,

We recently rolled out version 4.8.6, which includes significant fixes. Could you please update the theme and give it another try? To ensure everything is safe, I recommend taking a full backup of your site before updating.

If the issue persists, feel free to reach out through our support portal so we can investigate further.

Kind regards,
Aradhy ??

Hi @dailystore1,

Thank you for sharing your wonderful feedback! We’re thrilled to know that the Starter Templates have made it easier for you to create professional-looking sites quickly. It’s fantastic to hear about your positive experience with the Astra theme and the Starter Templates plugin.

Your support motivates us to keep getting better! ??

Hi @leoninlyon,

Thank you for your kind words! We’re glad to know that your interaction with our Astra theme and the support team was great and that you find our customer service team dedicated and helpful.

Your satisfaction is our top priority, and we’re always here to assist you with any issues. ??

Hi @brandohui,

The “Stylesheet is missing” error typically occurs when the theme’s files have been modified or are incomplete, preventing proper detection. To resolve this, I recommend uninstalling the current version of the theme and reinstalling a fresh copy via **Dashboard > Themes > Add New > Astra**.

Before proceeding, ensure you take a full backup of your website to safeguard your data. I hope this resolves the issue!

Kind regards,
Aradhy ??

Hi @devksec,

Thank you for providing the update! I’m happy to hear that the issue was resolved with the update. Hopefully, this will be helpful for others experiencing the same problem.

You can mark this ticket as resolved, but please don’t hesitate to reach out if you need any assistance in the future.

Kind regards,
Aradhy ??

Hi @botezanalexanru,

Thank you so much for your 5-star review! We’re delighted to hear that you consider Astra the best theme. Your support and kind words inspire us to keep delivering excellence.

If there’s anything you need, we’re here to help! ??

Hi @hhenrytac,

We’re sorry for the inconvenience caused. The issue with the Customizer was due to a conflict between Spectra and the latest WordPress update. Thankfully, our team promptly addressed the problem and released a new version of the Spectra plugin with the fix. Could you please update to the latest version and test it again?

Kind regards,
Aradhy ??

Hi there,

I can understand you’re worried about the PHP notice. This warning was introduced after the recent WordPress 6.7 update, and it originated from WordPress itself but not Astra or any other theme. You can find this warning on several themes. The issues have been reported to WordPress for further fixes. Here are some threads that may be helpful to learn more about it:

https://www.ads-software.com/support/topic/function-_load_textdomain_just_in_time-was-called-incorrectly/
https://developer.woocommerce.com/2024/11/11/developer-advisory-translation-loading-changes-in-wordpress-6-7/

Kind regards,
Aradhy ??

Hi @mauriciogarofalo,

I appreciate you bringing this to our attention, and I would like to mention that our developers have added the task to their to-do list and are working on it. Once I will receive an update, I will make sure to update it here.

Kind regards,
Aradhy ??

Hi @memphos,

Thank you for the update!

I’m glad to know that you were able to figure it out. This will provide a direction for other users facing this.

Don’t hesitate to reach out if you need any further assistance in the future.

Kind regards,
Aradhy ??

Hi @helloha981,

We’re sorry for the trouble this may have caused. The issue has been addressed, and a new update has been released to resolve it. Could you please update the Astra theme to the latest version and test it again? Before proceeding, we recommend taking a full backup of your website to ensure everything remains safe.

We hope this resolves the issue for you!

Kind regards,
Aradhy ??