cannot go to checkout

  • Resolved cherrycoding

    (@cherrycoding)


    7 months, 1 week ago

    When the plugin is activated I cannot go to checkout, it takes alot of time and then I get an error 500.

    In the debug logs I can see an error because of the memory limit but if I disable the plugin it works fine. We currently have 512MB on this host which should be enough for a site. I also checked it on my dedicated server with 3GB Ram, same problem.

    Does anyone have an idea? Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Christian

    (@christian1983)

    Hey there ,

    try to check the following link conflict test on a Staging site, could be some plugin or even the Theme you are using. We need to isolate the problem first.

    If you can’t find the issue, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Best,
    Christian

    Plugin Support Christian

    (@christian1983)

    Hey there,

    Since we haven’t heard back from the OP in a while, I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Best,
    Christian

Viewing 2 replies - 1 through 2 (of 2 total)
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