Hi !
no problem for the delay !
Yes we tried 2 days ago to clear cache several times from both wp-supercache and browser, after having rated the products and everything was working good at that time.
But… today it happened once more on several products… so maybe not a cache problem after all. “The truth is elsewhere”
i’ve looked at the source of one product where rating was gone Link
<!–Yasr Overall Rating Shortcode–>
<div class=”rateit medium yasr_visitor_votes_stars_div” id=”yasr_rateit_overall” data-rateit-starwidth=”24″ data-rateit-starheight=”24″ data-rateit-value=”0.0″ data-rateit-step=”0.1″ data-rateit-resetable=”false” data-rateit-readonly=”true”></div>
<!–End Yasr Overall Rating Shortcode–>
and as you can see in this code… data-rateit-value=”0.0″ which was at 4.7 is now back to 0.0 . very strange… it happened today “out of nowhere” and this time the last cache clear was as i said above 2 days ago… (but when you read this… i would have put back the ratings)
It seems i have the same problem as another one of your customers at Link
