BWPS Team

Hi @pealo86,

Thanks for reaching out to us.

Yes, you’re right. Our plugin requires PHP version 5.6 or greater. WordPress also recommends using PHP version 7 or greater for better security.

Hope it helps. Please let us know if you have any other questions.

Hi @mlimon,

Thanks for reaching out to us.

Yes, you can prevent direct access to your files on our Lite version. It just doesn’t support Nginx and Windows server.

May we know which hosting server you’re using and/or what you want to achieve more specifically so that we can assist you better?

We look forward to your reply, Limon.

Hi @nvend111,

Thanks for the feedback.

Please allow me to quickly explain.
Let’s say you purchased our product at $100. Even if our price increases to $200, you’ll only need to pay $100 annually. So our increase in prices if any won’t affect our existing customers at all.

Anyway, as per the WordPress Forum Guidelines, commercial products including their pricing should not be discussed or supported in these forums.

Please kindly remove this discussion and drop us a support email to hello(at)preventdirectaccess.com instead.

We will be more than happy to explain in more details about all the issues and questions you might have about our plugins and pricing.

Look forward to your follow-up, @nvend111.

Hi @altimac,

Thanks for reaching out to us with the protected link. It really helps.

It looks like you’re using a Nginx web server, aren’t you?

If so, you’ll need to either implement our rewrite rules on Nginx server or enable our Raw URLs settings option.

Both are available on our Gold version.

Hope it helps and makes sense to you, @altimac

Feel free to let us know if you have any other questions ??

Jane
PDA Team

Hello @arsiii,

We’re so sorry to hear that.

May we know what doesn’t work for you so that we can help and improve our plugin further?

Hi @kpy1960,

Thanks for reaching out to us.

May we know:

• which hosting provider and server (Apache or Nginx) is your website hosted on?
• which file (type) is protected correctly and which one is not?

Look forward to your reply.

Hi @mobilewebexpert,

First of all, our team really appreciate your time and feedback on our video and pricing. These topics are open to debate. So while we don’t really agree with all of your feedback, we respect and appreciate your suggestions.

Regarding the automatic newsletter subscription, yes our team has checked and confirmed that it’s a UI bug on our Free version.

Despite the notification, we’ve never automatically subscribed your email (or any of our users) to any of our mailing lists without permission.

We’re really sorry for any misunderstanding and inconvenience caused by this wrong notification.

All our team members have been notified of your feedback. We will take them very seriously to fix the bug and improve our plugin further.

[redacted retribution comments and arguments about security]

Anyway, let us make it clear that our plugins are imperfect. They could have bugs and limitations just like a normal plugin. We know that inside out. And we do have plans in place to keep improving it constantly.

Though it’s tough and hurt to read your review and comment, we’d like to thank you for your time and feedback, once again.

If you could give us an opportunity to serve and help, we’ll probably win you over.

NR
Prevent Direct Access Team

• This reply was modified 5 years, 4 months ago by Jan Dembowski.
• This reply was modified 5 years, 4 months ago by Ipstenu (Mika Epstein).

Hi @mobilewebexpert,

Thank you for the feedback.

We have clearly mentioned above the video that it provides “An Inside Look at Prevent Direct Access Gold” and not our Free version. Almost all other plugins are doing the same thing.

What our Free version offers are mentioned below the video on the description.

As for the newsletter, our plugin does not automatically add you to any mailing list. Can you please show us where you get that message so that we can investigate it further?

We look forward to your reply, @mobilewebexpert

Hello @fvelmntnja12 ,

Thanks for reaching out.

Just to confirm, you’re using our Free version, aren’t you?

Once a file is protected using our Free version, its File Access Permission is set to “no one” by default. You can change this with our Prevent Direct Access (PDA) Gold

To achieve what you want:
1. Prevent direct URL access to your images with our PDA Gold
2. Allow those images to be accessible on your webpages with our Private Magic Links

Hope it answers your questions. Please let me know if you have any other questions.

Thanks, @swagnus for your compliment. It means a lot to our team!

By the way, the best working “Password protected” plugin deserves a 5-star rating, doesn’t it? ??

[ Signature deleted ]

• This reply was modified 5 years, 4 months ago by Jan Dembowski.

Hi @stacey6

Thank you for reaching out.

Are you referring to the logo on each protected page or the password protection of the entire site?

Please let us know.

You’re always welcome, @aldebaran57.

1) Yes, you’re right. once you protect a file, its file URL become a protected link (https://www.my-domain.com/wp-content/uploads/_pda/year/month/my-protected-file.abc) on both Free and Gold version. You can insert those protected files into content using “Add Media” as usual.

2) Yes, correct. The File Access Permission is non-configurably fixed to “No-One” on free version. You can change it to admins, logged-in users or any custom roles on our Gold version.

3) Yes, you’re right again. Private Download Links are meant for one-off file sharing. We use those expiring download links for our Private Magic Links (https://preventdirectaccess.com/extensions/private-magic-links/) or integrations with Email Marketing software such as ActiveCampaign and Mailchimp

Hope it helps and makes sense to you, @aldebaran57

Hi @tongoa,

Thank you for reaching out.

Yes, our Prevent Direct Access Gold does support NGINX server. Our free version, unfortunately, doesn’t though.

Please refer to this guide on how to set it up on NGINX servers: https://preventdirectaccess.com/docs/nginx-support/

You can ask Kinsta support to implement those redirect rules if it’s too technical for you.

Hope it helps and makes sense to you @tongoa.

Hi @rishikhatiwada,

Thanks for reaching out.

Which version of our plugin are you using right now?

Can you please send us a sample password protected page with this issue?

We look forward to your reply.

• This reply was modified 5 years, 8 months ago by BWPS Team.
• This reply was modified 5 years, 4 months ago by Jan Dembowski.

Hey @aldebaran57,

Thank you for reaching out.

To answer your questions,

A) By default, no one is able to access your protected files on our Free version. You will be able to change it to admins, logged-in users and custom user roles on our Gold version.

B) Once you protect a file, its file URL is actually changed and updated automatically with “_pda” on its URL. So it’s not the same old link.

C) The actual reason why you cannot access the embedded protected files is that their File Access Permission (FAP) – who can access those protected files, is set to “No one” as mentioned on point A).

You can still insert your protected files into your content using “Add Media” as usual. Just that you will need to set a different FAP than “No one”. That feature is available on our Gold version.

Please refer to this article on the differences between the original links, protected links, and private download links:

https://preventdirectaccess.com/docs/original-vs-private-download-links/

Hope it helps and makes sense to you, @aldebaran57

Please feel free to ask if you have any other questions.

[ Signature deleted ]

• This reply was modified 5 years, 4 months ago by Jan Dembowski.