BWPS Team

Hello @fvelmntnja12 ,

Thanks for reaching out.

Just to confirm, you’re using our Free version, aren’t you?

Once a file is protected using our Free version, its File Access Permission is set to “no one” by default. You can change this with our Prevent Direct Access (PDA) Gold

To achieve what you want:
1. Prevent direct URL access to your images with our PDA Gold
2. Allow those images to be accessible on your webpages with our Private Magic Links

Hope it answers your questions. Please let me know if you have any other questions.

Thanks, @swagnus for your compliment. It means a lot to our team!

By the way, the best working “Password protected” plugin deserves a 5-star rating, doesn’t it? ??

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• This reply was modified 5 years, 4 months ago by Jan Dembowski.

Hi @stacey6

Thank you for reaching out.

Are you referring to the logo on each protected page or the password protection of the entire site?

Please let us know.

You’re always welcome, @aldebaran57.

1) Yes, you’re right. once you protect a file, its file URL become a protected link (https://www.my-domain.com/wp-content/uploads/_pda/year/month/my-protected-file.abc) on both Free and Gold version. You can insert those protected files into content using “Add Media” as usual.

2) Yes, correct. The File Access Permission is non-configurably fixed to “No-One” on free version. You can change it to admins, logged-in users or any custom roles on our Gold version.

3) Yes, you’re right again. Private Download Links are meant for one-off file sharing. We use those expiring download links for our Private Magic Links (https://preventdirectaccess.com/extensions/private-magic-links/) or integrations with Email Marketing software such as ActiveCampaign and Mailchimp

Hope it helps and makes sense to you, @aldebaran57

Hi @tongoa,

Thank you for reaching out.

Yes, our Prevent Direct Access Gold does support NGINX server. Our free version, unfortunately, doesn’t though.

Please refer to this guide on how to set it up on NGINX servers: https://preventdirectaccess.com/docs/nginx-support/

You can ask Kinsta support to implement those redirect rules if it’s too technical for you.

Hope it helps and makes sense to you @tongoa.

Hi @rishikhatiwada,

Thanks for reaching out.

Which version of our plugin are you using right now?

Can you please send us a sample password protected page with this issue?

We look forward to your reply.

• This reply was modified 5 years, 8 months ago by BWPS Team.
• This reply was modified 5 years, 4 months ago by Jan Dembowski.

Hey @aldebaran57,

Thank you for reaching out.

To answer your questions,

A) By default, no one is able to access your protected files on our Free version. You will be able to change it to admins, logged-in users and custom user roles on our Gold version.

B) Once you protect a file, its file URL is actually changed and updated automatically with “_pda” on its URL. So it’s not the same old link.

C) The actual reason why you cannot access the embedded protected files is that their File Access Permission (FAP) – who can access those protected files, is set to “No one” as mentioned on point A).

You can still insert your protected files into your content using “Add Media” as usual. Just that you will need to set a different FAP than “No one”. That feature is available on our Gold version.

Please refer to this article on the differences between the original links, protected links, and private download links:

https://preventdirectaccess.com/docs/original-vs-private-download-links/

Hope it helps and makes sense to you, @aldebaran57

Please feel free to ask if you have any other questions.

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• This reply was modified 5 years, 4 months ago by Jan Dembowski.

Hello @metaglyphics,

Thank you for reaching out.

In order to help you resolve the issue, can you please:
– Send us a screenshot of the 500 error?
– Let us know which hosting and server (Apache or Ngnix) are you using?

For better communication and quicker reply, can you please send that information to our hello(at)preventdirectaccess.com?

Look forward to your reply, @metaglyphics ??

Hello @ps1,

First of all, we apologize if our plugin didn’t work as per your expectation.

Our Free version does provide an exact look and feel of our Prevent Direct Access Gold in action.

Feature-wise, even though there are, in fact, some limitation and restrictions, our Free version does provide key file protection features.

Please refer to the feature comparison between our Free & Gold version here https://preventdirectaccess.com/features/#comparison

Anyway, can you please follow up this thread or drop us an email to hello(at)preventdirectaccess.com with the following information so that we can help you further?

1. What technical issues are you facing with our Free version? What features don’t work?
2. Which hosting server are you using?
3. Which features do you want us to provide on the Free version?

Please let us know. We’re always listening to our users and customers’ feedback.

I’m convinced if you are to give our team an opportunity to help, we won’t let you down. In fact, we will gain back your trust.

Thousands of customers worldwide are happy with our plugin. I believe you will be too as long as you’re giving us a chance.

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• This reply was modified 5 years, 4 months ago by Jan Dembowski.

As of now, I’m afraid you have to go in and protect those files manually. You can protect multiple files at once though.

In case there will be a lot of new upcoming file uploads to that private page or you have a lot of pages like that, we can surely build an extension that integrates PDA Gold with bbPress and automates the entire process for you.

Please just let us know @bgfrancey

Hey @bgfrancey,

Thank you for reaching out.

Yes, absolutely. You can selectively protect those file uploads on that page (or any other pages) from being accessed by non-logged-in users.

This tutorial will give you an idea on how to do it with our Prevent Direct Access Gold. https://preventdirectaccess.com/docs/getting-started-with-prevent-direct-access-gold/

Hope it helps.

We have resolved the issue with Susan through emails.

For those who would have similar questions, there is a massive difference in terms of both UI and logic between the Gold and free version.

So it’s highly recommended that you take a look at our Getting Started guide (https://preventdirectaccess.com/docs/getting-started-with-prevent-direct-access-gold/) first. There is also a walkthrough under our Prevent Direct Access Gold settings on your website too.

Please remember to remove our free version before activating our Gold to prevent potential conflicts as well.

We’ve already replied and provided you with our APIs through emails.
We put it here again for other folks who have the same question: https://preventdirectaccess.com/api/classes/PDA_Private_Link_Services.html

Hello @cyberstyle,

Thank you so much for your compliment. It means a lot to us.

Yes, Prevent Direct Access Gold does support User Access Manager plugin, which means you can allow certain committees to access your protected files.

Please let us know if you have any other questions.
We look forward to having you as one of our happy customers ??

Hello @tu4nnt,

Could please send us a sample private URL that you’ve created?

Which hosting are you using by the way?