BWPS Team

Hello @melanie71,

Thank you for reaching out to us.

It looks like you are using “Unlock Protected Content without Page Refresh”?option in the Advanced settings tab.

Could you help to disable it and check if it works, please?
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Awaiting your response.
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Hello @ambroza,

Thank you for reaching out to us.

All your passwords, including the default password created by WordPress feature, will be displayed and managed under our plugin’s section on the Edit Page.

Please use our PPWP Pro to?manage your password in one place. You can add a new password yourself or generate an automated password. You can delete/deactivate passwords as well.

Currently, this Lite version doesn’t allow you to manage all passwords of your pages or posts?under the configuration popup. It also restricts the number of password per user role.

Let us know if you need further assistance.

Hi @fatherb ,

You can reach us directly at support(at)wpfolio.com or by using our contact form.

Looking forward to your reply.

Hi @fatherb,

After updating the rewrite rule, have you reset your server yet?

Could you provide a sample protected URL for us to take a look please?

Awaiting your reply.

Contacted via email.

Hi @fatherb,

Thank you for the information.

I noticed that you’re using the Rewrite rule of the PDA Gold version.

Could you please update your rewrite rule to the one below and check if it works?

rewrite wp-content/uploads/_pda(\/[A-Za-z0-9_@.\/&+-]+)+\.([A-Za-z0-9_@.\/&+-]+)$ "/index.php?pda_v3_pf=$1&is_direct_access=true&file_type=$2" last;
rewrite private/([a-zA-Z0-9-_.]+)$ "/index.php?pda_v3_pf=$1" last;

Awaiting your reply.

Hi fatherb,

Thank you for reaching out to us.

It seems you’re using the rule of PDA Gold version instead of the rule of PDA Free version and it’s still working for some reason.

Could you help to provide the rule you’re using for us to take a look please?

If you’re using PDA Free version, please help to check if you’re using this rule:

rewrite wp-content/uploads/_pda(\/[A-Za-z0-9_@.\/&+-]+)+\.([A-Za-z0-9_@.\/&+-]+)$ "/index.php?pda_v3_pf=$1&is_direct_access=true&file_type=$2" last;
rewrite private/([a-zA-Z0-9-_.]+)$ "/index.php?pda_v3_pf=$1" last;				

Awaiting your reply.

• This reply was modified 3 months, 3 weeks ago by BWPS Team.

Hi Diego, sorry to hear that. Can you please tell us what was the issue that you ran into? As you can see, we have 30,000+ active installations. So it’s probably an external issue – like a plugin conflict. And we offer great support, so we’ll make sure your issue is resolved asap. Appreciate your feedback!

Hi @itapress ,

Sorry for the late response.

>>>I am referring to the placeholder string “Enter one password per line” which uses the?esc_attr()?function and not the?esc_attr__()?function which allows translation. Then the text domain should also be corrected from?‘wp-protect-password’?to?PPW_Constants::DOMAIN.

Yes, we have already fixed it in version 1.9.2 by replacing ‘wp-protect-password’ with PPW_Constants::DOMAIN.

>>>But I think it’s better to delete the unnecessary?text domain?reference where is ‘<?php?echo?esc_html(?$password,?PPW_Constants::DOMAIN?);??>‘ in this line:

Thank you again for your feedback. We truly appreciate it.

I have notified our development team, and they will remove any unnecessary text domains in the plugin in the next version.

Hi @tiicaa ,

Unfortunately, we haven’t supported shortcodes that protect the whole page. as the shortcode mainly used for partial content.

Could you help to take a look on Section Protection and check if it meet your requirement please?

Creating a section will automatically password-protect it, then you just need to embed your protected section into the content of your page/post to use.

Let us know if it works.

Hi @kristtranslate ,

Thank you for the information. There was a misunderstanding, but we understand your point now.

Using APIs (specifically wp-json/wp/v2/ route) to bypass Sitewide Protection has been identified as a bug reported by WordFence, rather than a feature.

Therefore, we have addressed this issue in version 1.9.1+. The WordPress site’s APIs must remain protected until you use the password to unlock Sitewide Protection. If they aren’t protected, unauthorized users could potentially access your site.

If you need to bypass Sitewide Protection, we recommend using our quick access link (QALs), Whitelist specific user roles, or Whitelist specific IP addresses provided via the PPWP Pro plugin.

References: https://passwordprotectwp.com/docs/bypass-wordpress-sitewide-password-protection/

Thank you for your understanding.

Hi @tiicaa ,

Thank you for reaching out to us.

The protection offered by using the shortcode (Partial Content Protection (PCP)) will differ from single-page protection.

If you want to automatically protect the page upon publishing or creating it, you may want to consider using custom code.

References: https://passwordprotectwp.com/password-protect-any-posts-automatically-upon-publish/

Let us know if it works.

Hi @abbielee ,

Thank you for reaching out to us.

It looks like the issue related to your themes.

We’re able to enter the password if we adjust your site width. You can watch the video we attached below.

Video: https://sharing.clickup.com/clip/p/t9006018481/62d03528-e13b-4cce-871c-be2092bcb60c/screen-recording-2024-07-02-16:15.webm

Awaiting your reply.

Hi @paulwan ,

Thank you for the feedback and the screenshot.

Our dev team has addressed the issue and will fix it in the next release.

If you need the fix immediately, please contact us via our website to get the beta version.

Awaiting you reply.

Hi @dviolante ,

Thank you for reaching out to us.

>>>BTW your video at?https://preventdirectaccess.com/extensions/protect-wordpress-videos/?doesnt work either

Could you help to use the link below and check if it works please? It could be a cache issue.

https://preventdirectaccess.com/extensions/protect-wordpress-videos/?=123123

>>>when i protect a video with your plugin, as admin i can see the video but no one else can see the video, we see Media error: Format(s) not supported or source(s) not found message.

To clarify, PDA Gold/PDA Lite does protect your video URL against custom user roles?but it doesn’t allow anyone to view your videos online

To view your protected videos which are embedded into your pages/posts online, you will need the PDA Gold and the PDA Protect WordPress Videos & Audios extension.

Which PDA version are you using? PDA Lite or PDA Gold? and have you purchased the PDA Protect WordPress Videos & Audios extension yet?

References: https://preventdirectaccess.com/docs/prevent-direct-access-gold-vs-protect-videos-extension/

Awaiting your reply.