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  • Thread Starter buliin

    (@buliin)

    Not knowing what to do, I changed the PHP version on the hosting from 7.1 to 8.1 and the webpage started to work again! I reactiveated all themes and plugins and I only needed to “Save” permalinks and everything is ok now.

    @west7 thank you for your help!

    • This reply was modified 2 years, 4 months ago by buliin.
    Thread Starter buliin

    (@buliin)

    I tried to use the /wp-admin/upgrade.php but nothing changes ??

    I have created a new WordPress instance and used UpdraftPlus backup files to restore the website and here is what I have found:
    – restoring everything apart from db files works ok
    – while restoring the db, I get a notification that the backup was created with PHP 7.1. The earliest version of PHP that I have on my hosting company is 7.2.
    When I try to restore it, the website crashes. So I guess there must have been some changes in the DB structure / interface that broke the website. Do you know if there is any way of restoring the content of the website from the DB itself?

    I will contact the support as well.

    Thread Starter buliin

    (@buliin)

    Hi @west7,

    Thank you for quick reply.

    When I cleared cache, I received on a /wp-admin/ page info that there was a critical error and additional instructions were sent to mail. However, I have not received this email. I checked SPAM folder and there is no email.

    So now I do not even have the login page for admin panel ??

    The hosting company is az.pl from Poland.

Viewing 3 replies - 1 through 3 (of 3 total)