I just called 1&1 (10:15 p.m. on 12/30/13) and reported the issue as well. The man I spoke to wouldn’t tell me much and said there wasn’t anything he could do to fix the issue with my site specifically but that they were already working on the issue. I asked how soon he thought it might be fixed and he implied that the issue should be fixed in the next few hours or so.
He mentioned that they had an issue earlier today with WordPress sites going down and that they fixed that issue about an hour ago. He implied that this issue was connected to that one and that it is the only thing that they are still working on fixing. He did seem to be quite aware of the issue and explained to me what other customers were experiencing (not being able to access wp-login.php or wp-admin.php files).
Obviously, this guy isn’t working on the issue himself, so I’d take this with a grain of salt, but I’d expect this problem to be fixed in the next 8 hours… hopefully sooner rather than later.
