businessdesign20

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  • Thread Starter businessdesign20

    (@businessdesign20)

    Hello

    Can you please respond on my Ticket with the ID 3198 at you Robosoft support site?
    There I will give you the access to the website and there u find already the images from the sort of the frontend and backend + the page with the issue.

    I hope you can help.

    Thread Starter businessdesign20

    (@businessdesign20)

    I created a new Gallery with the exact same pictures, i didnt change the settings and added the pictures and sort them correctly like i want them in the frontend, after that i checked it and had the same issue sort like the child gallery with the issue. So i take the same settings(without parent, everything manually) like the parent gallery and still had the sort issue.
    I tried the same tactic with the other pictures, they worked. The only different from the galleries are the picture format. in the gallery with the issue we got 3 PNGs and all other are JPEG. In the gallery that works we got only JPEGS.

    The Ticket ID is 3118.

    Thank you very much for the respond

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