Brandon Yap

Just wanted to report that i’m seeing this problem too with Safari 18 on macOS.

I’ve manually made the changes to the include files mentioned in your git commit and want to confirm those do work, so i’ll just wait for a new release. Just wanted you to know defining WP_REDIS_PASSWORD and WP_REDIS_USERNAME separately does not work.

Ok when using WP_REDIS_USERNAME and WP_REDIS_PASSWORD, the plugin progresses, but then throws another error on a different screen.

WRONGPASS invalid username-password pair or user is disabled.

The user being used is actually active because I can AUTH as that user in redis-cli and set/get keys.

This is what displays in the debug log

RedisException: WRONGPASS invalid username-password pair or user is disabled. in /<docroot>/wp-content/object-cache.php:732

• This reply was modified 1 year, 6 months ago by Brandon Yap.

Awesome that’s great news. Many thanks Till!

Do ACLs work for you? If it does then it’s got to be something in my setup, which I don’t expect you to fix of course.

Same thing happens.

define( 'WP_REDIS_HOST', '127.0.0.1' );
define( 'WP_REDIS_PORT', 6379 );
define( 'WP_REDIS_PREFIX', 'www.<domainname>:' );

With those three lines in there the plugin seems happy, with the exception of needing authentication. But as soon as I add WP_REDIS_PASSWORD, the critical error shows up.

• This reply was modified 1 year, 6 months ago by Brandon Yap.

Yep it’s 100% listening to localhost. Here’s proof:

redis-cli -h 127.0.0.1
127.0.0.1:6379> AUTH <user> <password>
OK
127.0.0.1:6379> SET www.<domainname>:test testvalue
OK
127.0.0.1:6379> GET www.<domainname>:test
"testvalue"

It’s just the two line configuration below:

define('WP_REDIS_PREFIX', 'www.<domainname>:');
define('WP_REDIS_PASSWORD', ['<username>', '<password>']);

Bits in <> replaced with the actual values. The config is at the top of wp-config.php above everything else.

• This reply was modified 1 year, 6 months ago by Brandon Yap.

The settings screen then displays this error:

There has been a critical error on this website. Please check your site admin email inbox for instructions.

And the PHP error I quoted in my initial post is outputted by WordPress in Debug mode. The Metrics and Diagnostics tab also become unclickable so I can’t get Diagnostics while in that state. That error is also in the mail that comes through.

And this is the error in the mail:

Error Details
=============
An error of type E_ERROR was caused in line 167 of the file /<docroot>/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/Factory.php. Error message: Uncaught TypeError: strlen(): Argument #1 ($string) must be of type string, array given in /<docroot>/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/Factory.php:167
Stack trace:
#0 /<docroot>/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/Factory.php(167): strlen()
#1 /<docroot>/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Connection/Factory.php(100): Predis\Connection\Factory->prepareConnection()
#2 /<docroot>/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Client.php(127): Predis\Connection\Factory->create()
#3 /<docroot>/wp-content/plugins/redis-cache/dependencies/predis/predis/src/Client.php(68): Predis\Client::createConnection()
#4 /<docroot>/wp-content/plugins/redis-cache/includes/class-predis.php(119): Predis\Client->__construct()
#5 /<docroot>/wp-content/plugins/redis-cache/includes/class-plugin.php(592): Rhubarb\RedisCache\Predis->connect()
#6 /<docroot>/wp-content/plugins/redis-cache/includes/ui/tabs/overview.php(16): Rhubarb\RedisCache\Plugin->check_redis_connection()
#7 /<docroot>/wp-content/plugins/redis-cache/includes/ui/class-tab.php(167): include('...')
#8 /<docroot>/wp-content/plugins/redis-cache/includes/ui/settings.php(59): Rhubarb\RedisCache\UI\Tab->display()
#9 /<docroot>/wp-content/plugins/redis-cache/includes/class-plugin.php(202): require_once('...')
#10 /<docroot>/wp-includes/class-wp-hook.php(308): Rhubarb\RedisCache\Plugin->show_admin_page()
#11 /<docroot>/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#12 /<docroot>/wp-includes/plugin.php(517): WP_Hook->do_action()
#13 /<docroot>/wp-admin/admin.php(259): do_action()
#14 /<docroot>/wp-admin/options-general.php(10): require_once('...')
#15 {main}
 thrown

• This reply was modified 1 year, 6 months ago by Brandon Yap.
• This reply was modified 1 year, 6 months ago by Brandon Yap.
• This reply was modified 1 year, 6 months ago by Brandon Yap.

Status: Not enabled
Filesystem: Writable
Redis: Unreachable

And the full error above is as follows:

Redis is unreachable: SELECT failed: NOAUTH Authentication required. [tcp://127.0.0.1:6379]

• This reply was modified 1 year, 6 months ago by Brandon Yap.

Sure thing.

Status: Not enabled
Client:
Drop-in: Not installed
Disabled: No
PhpRedis: 5.3.7
Relay: Not loaded
Predis: 2.1.2
Credis: Not loaded
PHP Version: 8.2.5
Plugin Version: 2.4.1
Redis Version: Unknown
Multisite: No
Metrics: Disabled
Metrics recorded: 0
Filesystem: Working
WP_REDIS_PLUGIN_PATH: “/<docroot>/wp-content/plugins/redis-cache”
Drop-ins: [
“advanced-cache.php v by “,
“maintenance.php v by “
]

Again <docroot> replaces the actual path.

Yes Redis ACLs is what i’m referring to.

When I remove WP_REDIS_PASSWORD, the Settings page throws the error “NOAUTH Authentication required” as expected. Which to me means it can talk to the redis server, but not authenticate. The Metrics and Diagnostics tabs also become clickable.

By the way a detail I forgot to include yesterday is that I can use redis-cli no problem. The server is up, and the ACL itself works. I can AUTH as the user being used and write keys without problem. So no matter what user I use, the plugin does the same thing, even with the “default” user (i’m using Redis 7).

• This reply was modified 1 year, 6 months ago by Brandon Yap.
• This reply was modified 1 year, 6 months ago by Brandon Yap.

Thanks David. I’ll do that.

Forgot to mention that my Stripe account is also active and Verified, with the secret and publishable keys put in the right fields on the Stripe Processor settings page.

This is the script i’m referring to:
https://www.ads-software.com/extend/plugins/wordpress-custom-sidebar/