byjillee
Forum Replies Created
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I’ll reach out to my web admin to see about how to resolve the issue.
I disabled the video optimization setting, and hard refreshed but I’m still experiencing the issue. Here’s another screenshot of console errors https://d.pr/i/dxsQlx
What do I need to do after disabling the feature to resolve the issue?
Hard refresh did not solve the issue.
Here’s a screenshot of the console errors: https://d.pr/i/LF0mZs
I submitted my Site Health details through the link provided.
Looking forward to your feedback!
Thank you, that appears to be working.
Also, just a reminder about my question regarding the site not being secure when you visited, thanks in advance for a response.
Hi, another update: The share links are no longer showing on my site.
It’s possible things weren’t displaying immediately after I implemented your suggestion due to caching. I too am seeing the share buttons.
I have another question though, I notice the page you’re on is not secure, are you doing something to cause it to not load the https version of the site, or is that how it loaded for you? I’m curious because if it didn’t load securely for you I want to look in to what might be causing that problem.
Hi, I’ve added that code you shared and replaced it with my profile ID but I do not see the share buttons displaying on my site. They should be showing on this page, for example https://www.onegoodthingbyjillee.com/9-ways-to-save-money-on-ebay
Hi, just updating you that I am still being logged out of my account so updating the plugin on my staging site did not help.
Hi,
I have an update on this issue. I have a staging site that also has the plugin installed, and it was not updated to the most recent version. I updated the plugin on the staging site and so far have stayed logged in on my live site. I’ll continue to monitor and update if I am disconnected.
Also, by creating a manual connection I mean I used the Create Manual Connection option on the screen that asks me to sign in to my account.