byuenwp

I already have a CNAME record with WWW with a value of @

I checked on dnschecker.org on both https://www.byuen.com and byuen.com, both resolve fine but I still get the error.

Any other suggestions?

Is this correct?

I edited DNS record by adding

CNAME
Name: byuen
Value: byuen.com

Hi support, its time to renew and I’m having an issue.

When I click the option to Generate SSL Certificate for both www & non-www version of domain, I get an error.

Your www domain is not reachable, so this option cannot be enabled.

I can access my website via byuen.com and https://www.byuen.com. Not sure why it saying it’s not reachable.

How do I fixe the issue?

Thanks

Hello support, Thank you for clarifying the steps needed for me to have www and Non-www domain registered with SSL.

Why isn’t this a default?
Why would I have to go through the hoops just to get non-www domain added?
It would make things easier.

Please update your FAQ ” How to install SSL for both www & non-www version of my domain?”

For anyone reading this, here is the solution

1) From the left panel menu, WP Encryption, hit RESET to RESET KEYS AND CERTIFICATE.

2) You may need to refresh your screen or click on another menu and then go back to WP Encryption.

a) For Step 1 of Registration, there is NO option visible to include non-www
b) In the URL window, you will see page=wp_encryption
type in &includewww=1 at the end.
c) It will look like this. page=wp_encryption&includewww=1
d) Hit enter and just above where it says “Anonymously send…” you will now see the option to Generate SSL for both www & non www.
e) Check Mark and agree to the terms and click Generate SSL Certificate.

Thank you Support!

Bob

• This reply was modified 3 years, 7 months ago by byuenwp.

Hi there as I mentioned earlier, I don’t see that check box option.

If you can send me a photo/link/article that shows where to find that option, I’d appreciate it.

I looked through all the WP Encryption options.

Thanks

Bob

While I appreciate the support I’ve been given thus far, not sure how paying for the Pro Version will help my issue.

It’s a simple support question at this point. Does Free WP Encryption support creating of www and NON-www domain?

https://www.mydomoain.com
mydomain.com

This issue is still ongoing.

it’s only working when I type in… https://www.xyz.com

It will NOT work if I type in https://www.xyz.com or xyz.com

Anyone??

Hello, I’m using WP Encryption v5.6.0

From the WP Encryption tab, I do not see any check box option in SSL Install form to generate SSL for both www & non-www

What I do see are…

SSL Health
Download SSL Cert
Force Https
Reset
Affiliation
Support Forum
Upgrade

I don’t see the option anywhere.

So the messages says…

SSL host Successfully Installed.

This SSL certificate was already installed.

The SSL website is now active and accessible via HTTPS on these domains:

The SSL website is also accessible via these domains, but the certificate does not support them. Web browsers will show a warning when accessing these domains via HTTPS:
xyz.com
mail.xyz.com
The SSL certificate also supports this domain, but this domain does not refer to the SSL website mentioned above:
www.xyz.com

So what does that mean? Please advise.

Thanks

Bob

Hello Support,

Yes, I can access my web site by typing in the WWW and NON-WWW domain.

As per the FAQ, If both are accessible, You will see “Generate SSL for both www & non-www” option on SSL install form. Otherwise, this option will be hidden.

When I go back to Generate a new SSL, it still says, Domains Covered (pre populated NON-www) xyx.com and the below is the Primary domain (pre Populate with WWW) https://www.xyx.com

That’s all I see on screen, no other option. Is there a check mark to select for NON-WWW?

I will generate another SSL Cert.

Bob