Kris

Forum Replies Created

Viewing 15 replies - 31 through 45 (of 601 total)
  • Kris

    (@c0nst)

    Hi @cutu234!

    We are currently working on adding the option to deregister the inline styles added by \DgoraWcas\Personalization. The change will likely be included in version 1.31.0. Once the functionality is available, we’ll update you in this thread. Thanks for reporting this!

    Best regards,
    Kris

    Kris

    (@c0nst)

    Hi?@natthapol8184!

    This support forum is only for users of the Free version of plugins. Because you’re asking about the Pro version, please submit a ticket via our website: https://fibosearch.com/contact/.

    Best regards,
    Kris

    Kris

    (@c0nst)

    Hi @esp5466!

    Yes, you can do this with this code: 

    add_filter( 'dgwt/wcas/search_query/args', function( $args ) {
      $args['tax_query'] = [
        [
          'taxonomy' => 'product_cat',
          'field'    => 'slug',
          'terms'    => ['category-slug'], // Set the category slug here
          'operator' => 'IN',
        ],
      ];

      return $args;
    } );

    You have two ways to add this code to your theme:

    1. Open the functions.php in your child theme and add the code at the end.
    2. or install the Code Snippets plugin and apply this code as a snippet.

    Best regards,
    Kris

    Hi?@tvphuong41!

    This support forum is only for users of the Free version of plugins. Because you’re asking about the Pro version, please submit a ticket via our website: https://fibosearch.com/contact/.

    Hi @piotrwalc!

    On iOS, if the font size of an input field is smaller than 16px, Safari or Chrome will automatically zoom in when the input field is focused. This is intended to make smaller text easier to read and interact with. I found in your theme the CSS that changes the font size to 14px:

      .dgwt-wcas-style-pirx .dgwt-wcas-sf-wrapp input[type=search].dgwt-wcas-search-input {
        font-size: 14px!important;
        font-family: "Poppins"!important;
        color: #98adb9!important;
        font-weight: 600!important
      }

      To prevent iOS from zooming in on focus when using a font size smaller than 16px:

      1. Use a font size of at least 16px for input fields.
      2. Alternatively, set the following meta tag in the HTML <head> to disable the default zoom behavior: <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no">

      Best regards,
      Kris

      Hi @mistercode!

      I checked if this error occurs on a clean installation of WooCommerce + FiboSearch. However, I was unable to reproduce it. The product, to which I assigned SKU 245.563, appeared in the search results for the search phrase 245.563.

      Since FiboSearch free uses the native WordPress mechanism to search the database, some plugins or functions from the theme may be affecting its operation. To find out exactly what is causing this problem, I would suggest you disable each plugin one by one and check if the problem still happens after each deactivation. To make things easier, you can see what is attached to the pre_get_posts action. It is best to install the Query Monitor plugin and go to the search results page. In the wp-admin bar, open the plugin dashboard and go to the Hooks & Actions tab. Then, using the CTRL + F keys, search for “pre_get_posts”. You will then see what functions are attached to this action. You should then try deactivating these plugins or the function first and check if FiboSearch searches for the product correctly.

      Another cause of such an error may be an incorrect configuration of the DB_COLLATE constant in wp-config.php. By default, this value should be empty ('') or set to utf8_general_ci or utf8mb4_general_ci. If an unusual DB_COLLATE is set, e.g. something more restrictive, then the dots may be treated as different from each other or ignored.

      Best regards,
      Kris

      Hi @amberin!

      You can use this code to ensure that clicking on the search bar in the side menu will close the menu and open the mobile overlay via the icon next to the hamburger. This should resolve the issue.

      add_action( 'wp_footer', function () { 
      	?>
      	<script type="text/javascript">
      		jQuery(document).ready(function($){
      			$('.header-search-form').on('click', function(){
      				$('.mfp-close').trigger('click');
      				setTimeout(function() {
      					$('.mobile-nav .js-dgwt-wcas-enable-mobile-form').trigger('click');
      				}, 200);
      			});
      		});
      	</script>
      	<style type="text/css">
      		.header-search-form-wrapper .dgwt-wcas-search-wrapp {
      			pointer-events: none !important;
      		}
      	</style>
      	<?php
      }, 9999 );

      You have two ways to add this code to your theme:

      1. Open the functions.php in your child theme and add the code at the end.
      2. or install the Code Snippets plugin and apply this code as a snippet.

      Best regards,
      Kris

      Hi @vytaskk!

      You can completely hide the theme search bar dropdown to fix this issue. To do that use this CSS code:

      .dgwt-wcas-open .overlay-search {
      	display: none !important;
      }

      Paste it into Appearance -> Customize -> Additional CSS. If you aren’t familiar with custom CSS, take a look at this video.

      Best regards,
      Kris

      Hi @vissersj!

      It looks like this issue may be caused by two more plugins:

      1. LiteSpeed ??Cache, maybe some options cause our icon not to load. Please check if when you install the latest version of FiboSearch and disable this plugin, the icon loads correctly in the mobile version.
      2. Lazy Load by WP Rocket – disable it and check if the FiboSearch icon in version 1.29.0 on mobile devices loads correctly.

      Best regards,
      Kris

      Hi @littlebizonline!

      When you deactivate Elementor, the Kadence search results page should automatically take over. If it’s not showing results, check if the template is still overridden by code. You might have used the template_include function in your theme or a plugin like Code Snippets to control which template loads on the search results page. Here’s an article explaining this solution in detail.

      Additionally, try disabling Elementor and visit the search results page (e.g., /?s=math&post_type=product&dgwt_wcas=1). Remove the dgwt_wcas=1 parameter from the URL to see if the error persists. If results still don’t show, it’s likely not a FiboSearch issue. In this case, I’d suggest installing Query Monitor to see exactly which file is loading for search results (here’s a helpful screenshot for reference).

      Next, head to Appearance > Customize > Search Results and double-check that all settings are correct there.

      If that doesn’t work, switch to another theme like Storefront and check if results appear. You can also try deactivating plugins one at a time, especially any that affect search or filtering, to see if one of them is overriding Kadence’s search results.

      Best regards,
      Kris

      Hi @zatanx!

      This support forum is only for users of the Free version of plugins. Because you’re asking about the Pro version, please submit a ticket via our website:?https://fibosearch.com/contact/.

      Hi @syce!

      I’ve rechecked your site on various mobile devices, using both iOS and Android, and tested on Chrome, Firefox, and Safari (on iOS). Each time, the mobile overlay opened correctly, allowing me to search for a product and view the search results page with the expected results. Unfortunately, I haven’t been able to reproduce the issue, which limits my ability to investigate further.

      I still did notice a few errors in the console that could potentially contribute to this problem. Could you resolve these errors and see if that addresses the search issue?

      Best regards,
      Kris

      Kris

      (@c0nst)

      Hi @vissersj!

      I just checked your website, and the FiboSearch bar is working correctly on both desktop and mobile. You might still be seeing a cached version of the site. Try clearing your cache or visiting the site in incognito mode to see if the issue persists.

      If you’d like to roll back to a previous version, you can easily do so. Just head over to https://www.ads-software.com/plugins/ajax-search-for-woocommerce/advanced/, and at the bottom of the page, you’ll find options to choose and download any version of FiboSearch. Let me know if this helps!

      Best regards,
      Kris

      Kris

      (@c0nst)

      Hi @troyw2015.

      The icon should display correctly with the following CSS code. The issue doesn’t seem to be related to the FiboSearch update but rather to the .main-navigation .main-nav ul li a class from the theme. This class sets the left and right padding to 10px, leaving no space for the icon inside .dgwt-wcas-search-wrapp, which has a width of 20px when the layout is set to “icon.”

      .main-navigation .main-nav ul li a.dgwt-wcas-search-icon {
      	padding: 0;
      }

      .inside-navigation .dgwt-wcas-search-wrapp.dgwt-wcas-layout-icon {
      	padding: 0 3px;
      }

      Best regards,
      Kris

      Kris

      (@c0nst)

      Hi @syce!

      If you open the browser console on your website (press F12 or right-click -> Inspect), you’ll see multiple JavaScript errors listed in the Console tab (screenshot). These errors seem to be caused by combining all files into one, which can lead to issues when certain functions are unavailable. The last error shown in the screenshot occurs when I click the search icon on mobile; this error seems to result from a missing theme function, likely due to the mentioned JS combination issue. This also means the script I sent you earlier won’t execute due to this error. Try disabling the “combine JS into one file” option in your cache plugin to see if it resolves the issue.

      Best regards,
      Kris

    Viewing 15 replies - 31 through 45 (of 601 total)