cag8f

Thanks for the reply.

>> Well, actually it’s not recommended to use a Theme that’s no updated regularly.
>> It can be a huge security risk as well by using a theme that is not maintained anymore.

I realize that can sometimes be the case.

>> Since this is an issue caused by the theme itself, please switch to a different theme to make things better.

Changing themes on this particular site is unfortunately an arduous task, especially considering the large amount of content locked up in custom posts defined by my current theme. I understand there are ways to properly migrate such content, but it is still a relatively large undertaking.

>> Since it’s out of market, I would highly encourage you to switch to an Elementor Compatible theme such as: Flexia, Astra, OceanWP and others.

Well, to be clear, so far I have not had any issues with Elementor itself.

>> You are very likely to face many more issues with other plugins because of this as well.

Actually, so far, after a few years, yours is the first.

Were you able to take a look at my page and troubleshoot the issue at all? If necessary, I may be able to add some custom PHP/JS code to resolve the issue. I unfortunately didn’t see anything related in the JS console, or the PHP error log.

Thanks for your reply. I’m not sure why you marked this as resolved though–I still have follow-up questions.

>> This is not related to File Manager plugin, plugin deactivation and activation depends upon WordPress admin.

Can you clarify what you mean by ‘WordPress admin’ in this case?

>> Please remove it from FTP or Cpanel if still facing issues with it.

Is this to say that, if I remove the plugin via FTP, that the plugin will not return automatically?

@duongcuong96 I can confirm that after creating new jobs, the issue is now gone. So any ideas why this occurred, and how I can prevent it from occurring in the future?

>> Could you please tell me which theme you are using so that I can cross-check?

I am unfortunately using a theme that is no longer on the market (Luster). Their devs are no longer available :-/

>> Unfortunately, I couldn’t actually go to your page URL since it’s redirecting to the login page.

Sorry, my mistake. You should be able to access this page to see the issue.

Sorry for the late reply.

>> M Chart does not currently allow for combining multiple chart types and even with the Highcharts module doesn’t currently support those stacked type charts

OK thanks for confirming.

>> Adding the ability to support combined charts and adding additional chart types is always on my docket for future versions but that work is, as always, an as time allows thing and I work on this plugin as a hobby not as a paying job so real work takes precedence. ??

Sure, I totally understand.

>> In answer to the other parts of the question, M Chart generates a high resolution image out of each chart which works well for embedding into PDFs. It’s actually one of the reasons the image generation feature is in the plugin.

OK good to know, thanks.

>> Just as a general suggestion, I’d take a look at DocRaptor for the PDF generation. They’ve got a good product and the pricing is extremely reasonable. I’ve used it in the past with good results.

I’ll keep that in-mind, thanks.

In case you’re curious, I sent a similar question to 9 other WordPress chart plugins. Other than you, only one replied: wpDataTables. They also do not have a feature to overlay multiple charts.

We can consider this resolved.

Hello. Thanks for the reply. I determined that the theme is the culprit. I switched to the Twenty Twenty theme, and the text appeared in the element. So how can I resolve this issue?

This is the page in-question: https://dev.horizonhomes-samui.com/clone-construction/

Hello. Thanks for your reply.

>> Is your theme is compatible with the Elementor builder?

I’m not sure. How can I check that?

>> Where did you download Elementor? from the official site or some other third party platform?

I installed it via WordPress–>Dashboard–>Plugins–>Add new.

Thanks.

@duongcuong96 Thanks for the check-in. The test is still ongoing. Give me another week to confirm, and I’ll report back here.

Thanks.

>> Which version of BWU did you running now?

Version 3.6.10 on both sites.

>> Also, could you please try to test by create a new Dropbox job backup to Dropbox and check if the old files got removed?

OK. I disabled each of my existing josb, deleted all existing backup files from Dropbox, and created a new job on each site (dev and live). I configured each to save to its own folder, and to keep only 1 file in the folder. It should run every day. I will update you in a few days.

OK thanks.

OK thanks. I am already working with a child theme. And I’m aware of the solution you mentioned, which involves copying header.php from parent to child, then adding an is_page() conditional to the file. But is there a way to accomplish what I want without copying a file from parent to child? For example, is there a hook I can add to my child functions.php which could prevent the page from rendering that element?

Thanks.

@joyously OK. The code governing this is in class-wp-plugins-list-table.php, and it’s a bit dense. I guess as a last resort, I can try poring through that. But I’ll exhaust some of my other resources first. One thing I can do is submit my plugin to the WordPress repo and, after acceptance, check if a ‘slug’ appears for my plugin. Or maybe the people at WordPress that review my plugin will report back an error–the reason why I don’t have a slug.

OK thanks. I gave it a shot, but experience the same results. Some signs are indicating that this information is assigned to a plugin only after it is accepted by the WordPress plugin repo. I notice that the following information is written for the Classic Editor plugin, but not for my plugin:

    [id] => w.org/plugins/classic-editor
    [slug] => classic-editor
    [plugin] => classic-editor/classic-editor.php
    [new_version] => 1.5
    [url] => https://www.ads-software.com/plugins/classic-editor/
    [package] => https://downloads.www.ads-software.com/plugin/classic-editor.1.5.zip
    [icons] => Array
        (
            [2x] => https://ps.w.org/classic-editor/assets/icon-256x256.png?rev=1998671
            [1x] => https://ps.w.org/classic-editor/assets/icon-128x128.png?rev=1998671
        )

    [banners] => Array
        (
            [2x] => https://ps.w.org/classic-editor/assets/banner-1544x500.png?rev=1998671
            [1x] => https://ps.w.org/classic-editor/assets/banner-772x250.png?rev=1998676
        )

Notice that a lot of those values are specific to the WordPress repo. I wonder if there’s a way to contact WordPress devs directly and ask about this. Maybe I can post a GitHub issue somewhere?

• This reply was modified 5 years, 2 months ago by cag8f.

@rajeshpoudel Thanks for that. But that hides the header title on all pages. I want to hide it on one specific page. Is that possible? I am comfortable adding custom PHP if necessary.

I know how to hide the element with CSS, and can do so if necessary. But I would prefer a solution that ensures the element is not in the DOM at all.

Thanks.

@joyously OK thanks for the reply. I would be happy to try your suggestion. But can you clarify what exactly you are suggesting? You suggested,

>> Can you try it again after swapping the position of the header data with the description and doc block?

Exactly what lines comprise the ‘header data,’ ‘description,’ and ‘doc block?’ I was under the impression lines 2-26 (in my pastebin) were the ‘header docblock’ (reference), and lines 5-8 were the ‘description.’

• This reply was modified 5 years, 2 months ago by cag8f.