calimeraweb

Hi Predrag – Thank you for your help. The site is live with users, so I can’t readily switch around the theme at any time.

Where can I see the error details? Maybe I can ask the theme developers for help?

linda

Sure – if you go here https://www.happyprintclub.com/membership-information/

Click on the giant “Sign-me up” button and when you go through as a new user to Sign-up for membership, it asks to create a new account and when I create a new user, it just reloads the form and see it blank again even though it’s trying to link to https://www.happyprintclub.com/register-2/?step=payment_table&membership_id=1467

The user is created in the backend, but it doesn’t automatically sign-in the new user and push them to the next step for payment. So basically losing all the people signing up.

Instead I get a lot of spam sign-ups!

Also, I noticed that in using the shortcode [ms-membership-login] in my sidebar to give members a place to easily login, I noticed that if you are logged in it doesn’t pull the username properly. It’s just blank…

I’ve tried deactivating all plugins and adding back one at time, but it seems to happen intermittently, maybe it’s a cache issue? after registering account, often it just refreshes to the blank form again instead of the next step of the process…

Thanks for the clarification!

Thanks for the update – good to know it’s a known bug and not something wrong with my setup, etc. Thanks.

Thank you for the instructions. I added those lines to get the log and I went into my Members using “test” which I created for myself. Went into “Subscription details” and in that screen on the right side it has the subscriptions the user has. So I go and edit the expiry date manually – there is the calendar popup next to the expiry date. Then click “Save changes…” and that’s when I get the 500 error page, page isn’t working.

Here’s copy from the log:

[19-May-2016 10:33:33 UTC] PHP Notice: Undefined index: user_id in /home7/lindatie/public_html/happyprintclub/wp-content/plugins/membership/app/controller/class-ms-controller-member.php on line 330
[19-May-2016 10:33:33 UTC] PHP Fatal error: Uncaught exception ‘Exception’ with message ‘You cannot register a new account, because you are already logged in.’ in /home7/lindatie/public_html/happyprintclub/wp-content/plugins/membership/app/model/class-ms-model-member.php:989
Stack trace:
#0 /home7/lindatie/public_html/happyprintclub/wp-content/plugins/membership/app/model/class-ms-model-member.php(939): MS_Model_Member->create_new_user()
#1 /home7/lindatie/public_html/happyprintclub/wp-content/plugins/membership/app/controller/class-ms-controller-member.php(368): MS_Model_Member->save()
#2 [internal function]: MS_Controller_Member->members_admin_page_process_editor(”)
#3 /home7/lindatie/public_html/happyprintclub/wp-includes/plugin.php(525): call_user_func_array(Array, Array)
#4 /home7/lindatie/public_html/happyprintclub/wp-admin/admin.php(226): do_action(‘load-membership…’)
#5 {main}
thrown in /home7/lindatie/public_html/happyprintclub/wp-content/plugins/membership/app/model/class-ms-model-member.php on line 989

I just get a 500 error … no details .