callcarrie

Well – today WordPress rolled out an update… So, I updated and tried to run the backup and save to Google Drive (again) and what do you know… this time it worked!

Hi Bryle

Thank you again for your assistance! I called my host (godaddy) and they checked my error logs and there aren’t any errors. They checked and I’m using the latest PHP.

Prior to calling, I did reduce the archive size to 25Mb, but still received an unsuccessful result.

I just did a test backup – storing it on my Dropbox account and it worked fine. BUT, I would really rather save my backups on my Google Drive, so am hoping that there is a solution.

• This reply was modified 4 years, 8 months ago by callcarrie.

Thank you Bryle,

Are you suggesting I contact GoDaddy (who hosts my website)? I’ve tested a few of my clients sites hosted with them using Updraft and haven’t had any issue, so not sure that is where the issue is.

I made another attempt after turning off my firewall as well as deactivating my whole WP Security, in case it was interrupting. Unfortunately, I still get the same unsuccessful results.

Here’s my latest log (partial because it was rejected in entirety as it was too large): https://pastebin.com/3DhgQG37

Thank you again for your time and expertise! I really appreciate you!

I tried, but it was too large. It is now gone and I’ve attempted 3 additional updates since then. Thank you for your time!

I connected the site to Google Drive just fine. Attempted to backup and it kept timing out and then finally finished but said it was unsuccessful. I turned on debug mode and still had the unsuccessful response. I switched to remotely store on my Dropbox and it worked fine. But, I don’t want it stored there and would prefer it stored on Google Drive. The log file is below. – Thank you in advance, CArRiE

https://paste.centos.org/view/7355d076

Hello @gemmaevans,
Thank you for your assistance!
My steps:
1. Opened this page: https://www.clintonfoodmart.com/this-weeks-ad/
2. Clicked ‘Edit’ from the top section entitled “This Week’s Ad”
3. Tried to edit the date for new ad
4. Clicked ‘Update’
5. Received Error Message: Updating failed

Hope this helps and thank you again!

Update with additional details for https://www.clintonfoodmart.com – I’ve updated to 5.0.2 and tested after deactivating the Classic Editor and still received the same ‘updating failed’ error message.

The menu edits save just fine – it is the very top section of this page: https://www.clintonfoodmart.com/this-weeks-ad/ – with the heading “This Week’s Ad” that I’m having the issues with.

Thank you

The error message is “Updating failed”. I did download the classic editor and am good for now. I guess I’ll wait and see if the theme updates?

I’m also having this problem and hoping that someone will reply. I would like to be able to simply list the WooCommerce pages to ‘not’ be cached, but I can’t find a setting for listing pages, just strings.