cam5atl

By the time I got your email, I had already deleted the staging site and restored the backup I made before I had done the update. At present there doesn’t appear to be the constant request for updating.

Thank you. That was very helpful. ??

I discovered why I wasn’t able to do it. I had to go into the screen options on the page and click the “enable Divi page settings” to see the option that allows me to remove the sidebar.

Hopefully that will help someone else who isn’t aware of the many options in Divi to do this, and also make sure they have that option enabled.

Thanks!

Yes, in this case, it was for renewal payments. Stripe told me it was due to a failed Webhook and Secret Key. I searched the internet and saw your response about multiple webhook URLs and recommended deleting the webhook and recreating one then copying and pasting that key. I did that, but the invoices didn’t automatically process on Stripe’s end. Since then, I have manually processed the invoices, and everything did sync up on the site side. Do you have any updated guides on how to make sure everything is synced and how to test it?

Thanks, Barry! ??

Hi Nathan,

Thank you for the response. I disconnected PayPal altogether and reconnected testing in Sandbox. I discovered that I can only use PayPal Standard for it to work. I have Stripe as an option for credit cards, but when I use PayPal and PayPal Card Processing, it doesn’t work even in Sandbox.

Otherwise, for now I can work with PayPal standard as the option for PayPal. Since this email, I sent in the system logs to your Woo Support Team and they didn’t see anything or mentioned anything other than to disconnect and try again.

Is there a particular account one needs for the PayPal Card Processing and PayPal other than PayPal Standard? Perhaps I was missing something there.

Thank you SO MUCH, Jeff! That’s a very simple process, and I really appreciate that.

Oh, one more question, please. When you said to check the order notes, would that be on the membership site side or with Stripe?

Will do and thank you so much!! ??

Cards are being used. I never had issues with your connection but I have problems with their inactive statuses. I wanted to check just in case there was an issue possibly with the webhook and I needed to reconnect it. But like I said, there are no errors. And the plug-in is Memberpress.

They may depend on it because when my subscriptions with them are renewed successfully through your plugin’s connection to Stripe. But the next day (after payment) their active status turns inactive as though it didn’t get renewed.

Stripe shows no errors with the webhook connection and the logs. So now the membership plugin asked if it’s possible that their webhook doesn’t exist in my Stripe account.

So my question to you is as far as you know, how could that be the case if your plugin is processing payments successfully?

I’ll keep it in mind going forward. Thanks again! @danieliser

Thank you @danieliser – much appreciated! ??

Thank you! ??

Thank you!