Canar

This was the response I was given from the emails I was sent.

“using lucky-deal-17 during checkout will apply a discount to your cart total. Unfortunately, that is the most we can offer in this situation. I understand it does not meet your request”

“If you were within 30 days of your purchase, we’d be more than happy to refund the products you no longer need as outlined in our Refunds page.”

I disagree

This is the exact forum it needs to be on. The ICAL sync and the facebook module I bought were both discontinued. As I stated in your premium forum and via email the changes in the importer module took away the functionality I was using and needed completely. The functionality for both required a different product and a bunch of extra time on my part to change.

Additionally my last 2 emails back to Hunter at your company fell on deaf ears.

If this is how your going to treat customers than it’s critical I post this as many places as I can to warn others from the same fate. How you can feel offering 17% off my next purchase is fair and me warning people about your terrible customer service is not I do not know.

Why not just use the filter?

How long does it take to even get a response here? Very disappointing support ??

I had 3 emails where people responded here saying they are having the same p[problem yet I come here and I only see my post still? Will this be corrected? Its obviously a bug with 4.4. Is there a normal time it takes to get support from here om the product? It has almost been 24 hours.

[ No bumping please. ]