candidthemes

Hello @alve39,

Thank you so much for using support forum for the query.

For now we do not have advertisement feature on header. We will add this on our feature request list for now and might consider to add this feature on our theme in future. In the mean time, we already have an option to add the advertisement in the header on our premium theme. You can see the premium version demo here. https://fairy.candidthemes.com/
Please let us know if you have any queries.

Thank you
Candid Themes

Hello @raphaelladsb,

We cannot access the files that you shared. The link if of your local PC.

You can contact us via our support page. https://www.candidthemes.com/supports

Thank you

Hello,

Thank you for using support forum for the query and thanks a lot for using our theme.

1. By update, do you mean upgrading to the premium version? If then, just some settings needs to be done again because of the added featured on the premium one.

2. If you mean the version update on this theme, no setting will be lost after the theme update, if you enable the automatic updates. Only the customized code will get lost after the update and we believe that you haven’t edited the codes on the template.

Thank you

Hi,

To hide the menu on mobile view please add this CSS codes on Appearance > customize > Additional CSS.

@media screen and (max-width: 767px) {
.refined-magazine-menu-container{
display: none;
}
}

Thanks

Hello @raphaelladsb,

1. If we remove the hamburger menu, then the menu in the mobile and tablets view will be removed. Don’t you need menu in small devices?

2. There is no such option in the theme, theme customization is necessary.

Thank you

Hello @raphaelladsb,

At first, thank you so much for using our theme Refined Magazine(https://www.candidthemes.com/themes/refined-magazine-free-magazine-wordpress-theme/) and thanks for using support forum for the query. For dedicated support, you can also check our official support forum page. https://www.candidthemes.com/supports/

We have detailed documentation about how to use theme and its features as well. Please check it out. https://docs.candidthemes.com/refined-magazine/

As per your question,
1. There is no such possibility on the theme to do that. This is a part of theme customization. You can hire the developers for the customization support. Even the premium version doesn’t have this feature.

2. Please add this CSS codes on Appearance > customize > Additional CSS, you can get the seprator in the menu.

`@media screen and (min-width: 768px) {
.main-navigation #primary-menu > li > a {
display: inline-block;
}

#primary-menu > li + li:before {
content: ‘|’;
display: inline-block;
margin-left: 10px;
margin-right: 10px;
color: #fff;
}
}

3. The size for the slider and other places should be 1170 width 574 height minimum. If you are using the images smaller than this size, the image will not look good.

4. There is no such option to change the speed of trending news. But it can be easily done by changing the js file. If you can edit the theme code, then we can provide you the instruction and the file which you have to edit.

Please let us know if you have any queries.

Thank you
Candid Themes

Hi @raphaelladsb

We are glad we could be of help.

Marking this thread as resolved. If you have any new issues please create a new support ticket.

Thanks

If you have any new issues please create a new support ticket. Thanks

Marking this thread as resolved. If you have any new issues please create a new support ticket. Thanks

Hello @raphaelladsb,

Thank you so much for purchasing the premium version. For the premium theme, you can use our official support forum here. https://www.candidthemes.com/supports/

Also, you can see the theme documentation to know how to use the theme settings as well. https://docs.candidthemes.com/refined-magazine-pro/

For your questions,
1. You can check the theme settings under Appearance > Customize > Refined Magazine Pro Options > Extra Options to hide the front page content. Use that option to hide the blog in front page.
2. Please go here, Appearance > Customize > Refined Magazine Pro Options > Menu Section Options and hide Home icons from the option.

Please let us know if you have any queries.

Thank you
Candid Themes

Hello @mbmcallister33 ,

Thank you for using our theme.

We already replied you via live chat support. We will check this and update the theme. Thanks for letting us know.

Thank and Regards

Marking this thread as resolved. If you have any new issues please create a new support ticket. Thanks

Marking this thread as resolved. If you have any new issues please create a new support ticket. Thanks

Hello @theoff,

While visiting the site, there is no any issues regarding the thumbnail. There are thumbnails appeared and the single page doesn’t have the featured image.
We believe that we already addressed your query via email.

Thank you

Hello @jqh46gh,

Thank you so much for choosing Refined News.

First, we would like to request to regenerate the image using the Regenerate Thumbnails plugin. Please check the docs here to know how to do that. https://docs.candidthemes.com/refined-magazine/#WhymyImagesarenotinActuallikethedemo?

But, make sure the image you are using is more than 1000*574px size. However when I checked your website the images are loading fine but only the issue is that one of your image has white color on top on the image itself, which seems to show like different image ratio than others but it is of same ratio. Please check here https://prntscr.com/tr0ieo for the screenshot of the image.

Thank you