capitancapo

Hello,

Thank you for your response, but I must clarify that I have already opened a ticket with SiteGround support and followed their instructions to investigate the issue. They replicated the problem and confirmed that the server is not blocking the requests. The issue appears to be a conflict with other plugins, as I mentioned earlier (PDF Invoices & Packing Slips for WooCommerce, Adapta RGPD, and Advanced Custom Fields PRO).

I’m sharing this information with you because I believe it can help improve the plugin or assist other users who may encounter similar problems.

Please let me know if you require additional details to address this on your end.

Best regards

Hello again,

I contacted SiteGround support to investigate the “Critical Error” issue when accessing the “Activity Log” in your Security Optimizer plugin.

The SiteGround team replicated the problem and confirmed that the server is not blocking the requests. However, they suggested the issue might be caused by a conflict with other plugins or the theme. Following their instructions, I deactivated all plugins and reactivated them one by one.

I found that the error occurs when one or more of the following plugins are activated:

• PDF Invoices & Packing Slips for WooCommerce
• Adapta RGPD
• Advanced Custom Fields PRO

I’m sharing this information as it might help with future updates or for your knowledge base, as these plugins are widely used by WordPress users.

If you need more details about my setup to investigate this further, please let me know.

Thank you in advance for your attention and for the work you do with this plugin.

Best regards

De acuerdo. Muchas gracias

Same problem hier

Bien. Acabo de mandarte la información.

PHP 7.4.33

WordPress Versión 6.3.1

El resto de plugins instalados te los puedo dar en privado. Captura de pantalla del error no puedo darte porque es simplemente en blanco.

I have just updated it. Thank you!

Ha funcionado descargando el plugin de www.ads-software.com.

En el repositorio de WordPress sigue todavía la versión errónea, pero supongo que se arreglará en los próximos minutos.

Muchas Gracias por tu ayuda.

It worked. Thanks

I have the same problem
Screenshot

También tengo problemas en mis sitios desde la última actualización. No puedo duplicar productos en Woocommerce y causa conflictos en los metas con el Plugin Rank Math.

I also have problems on my sites since the last update. I can’t duplicate products in Woocommerce and it causes meta conflicts with the Rank Math Plugin.

After a while and after some updates, the plugin still conflicts with the CheckoutWC plugin when the feature called “Side Cart” is activated.

Nothing to do with the “Advanced Scripts” pluging. I’ve disabled it and the error only happen when the option Side Cart on the plugin WCCheckout is enabled.

It’s also happening in other site that I manage and the pluging “Advanced Scripts” is not installed.

• This reply was modified 3 years, 4 months ago by capitancapo.
• This reply was modified 3 years, 4 months ago by capitancapo.

The error happens when the SGOptimizer front page menu is selected.

I’ve re-enable the Side Cart option and the errors are throwning again. It’s happening also with another site that I manage.

• This reply was modified 3 years, 4 months ago by capitancapo.