CaptainVimes

OK thankyou

Not fixed, I’ve just installed it and the whole widget is in French! ??

I’m definitely looking for a new host.
My host has not helped me ONCE with my problems that I have had.
I ended up enlisting the help of the wonderful chap who owns the google maps plug-in.

He rebuilt my entire site for me and got it working, removing that silly redirect. I am forever in debt to him.

Thanks for your assistance this end, I am now going to look at other hosting options.

Best wishes

CV

Hi there,

The FTP account that I was trying to use to upload the files was faulty.

I am now waiting for my host to get back to me with regard to sorting out my back up restoration of my database, I have managed to restore all the files that were required for the restoration of my webspace, but I have no idea where the database is supposed to go, so I couldn’t just upload that anyway.

I have created a temporary index.html on my site where wordpress once sat, to direct traffic to my new forum on a separate host.

I will come and post again once my site is back online.

best wishes

CV

ouch. In the middle of restoring from yesterday’s homedirectory and database backup. Deleted those folders, as you suggested, then found that FILEZILLA would NOT FTP the files for me. Every single one came back with an error.

https://i31.photobucket.com/albums/c358/Beowulf1976/TAMEDNATURE/criticalfiletransferrorblackedoutinfo.png

Got annoyed, erased the whole contents of public_html/forum now waiting for the backup to sort itself out, and hopefully put things back where they should be.

Why didn’t I just MOVE AND RENAME those damn folders?! Because I didn’t think about it, until it was too late ??

I’m REALLY not having much luck with my webspace with my host. I’m now considering moving my domain to another host….

Backup not working, now putting a support ticket in with my host, to see if they can sort the flipping thing out, because I’ve had enough now. ??

what do I do about the “loose files” that are not in those directories?

https://i31.photobucket.com/albums/c358/Beowulf1976/TAMEDNATURE/loosefiles1.png
https://i31.photobucket.com/albums/c358/Beowulf1976/TAMEDNATURE/loosefiles2.png

thank you, I will try what you said. ??

Couldn’t edit my original post, but I DID back up regularly when I was on my laptop and able to back up. Between May and This year I have been at my worst so wasn’t able to use my laptop as I’ve not devised a way of using it when I’m flat on my back yet, and I didn’t think my mobile phone would do the backup of the database and /home directory for me… hence no back-up to load up and carry on from where we were hacked.

Under normal circumstances, I back up my online “stuff” every single day.. but I haven’t found how to back it up when I can’t sign in on my laptop…

I guess I should have a back-up administrator for such things, but I cannot find an option to create another user in my CPanel, and I’m not giving ANYONE full ultimate administrator access, (apart from the chap I have trusted to use it, so he could fix his plug-in on my wordpress site) so they can easily delete a whole bundle of files.

This is what the permissions look like in my “Forum” folder.

/public_html/forum/wp-admin = 0755
/public_html/forum/wp=content = 0755
/public_html/forum/wp-includes = 0755
/public_html/forum/.htaccess = 0755
/public_html/forum/error_log = 0644
/public_html/forum/index.php = 0644
/public_html/forum/license.txt = 0644
/public_html/forum/readme.html = 0644
/public_html/forum/wp-activate.php = 0644
/public_html/forum/wp-app.php = 0644
/public_html/forum/wp-blog-header.php = 0644
/public_html/forum/wp-comments-post.php = 0644
/public_html/forum/wp-config-sample.php = 0644
/public_html/forum/wp-config.php = 0644
/public_html/forum/wp-cron.php = 0644
/public_html/forum/wp-links-opmi.php = 0644
/public_html/forum/wp-load.php = 0644
/public_html/forum/wp-login.php = 0644
/public_html/forum/wp-mail.php = 0644
/public_html/forum/wp-pass.php = 0644
/public_html/forum/wp-register.php = 0644
/public_html/forum/wp-settings.php = 0644
/public_html/forum/wp-signup.php = 0644
/public_html/forum/wp-trackback.php = 0644
/public_html/forum/xmlrpc.php = 0644

I’m afraid I’m NOT going to do what you told me to do, I’m NOT going to change hosts just because they got hacked, it was probably my original forum that caused the security hole anyway, as for starting again, you wouldn’t want to wipe everything either if you had spent DAYS working on it.

I am sending a support ticket in with my host to see if it’s something that they can help me fix, if they can’t then I’ll just have to tolerate the false redirects when doing things. SOME of the time, WordPress actually implements the changes I request of it, even though it re-directs me to these “false” pages.

The only thing I CANNOT do, (as far as I know, there may be other areas where I am having problems too) is alter anything in the https://tamednature.com//forum/wp-admin/options directory. (which basically means everything in the settings section, if I do I get: https://forum/wp-admin/options-discussion.php?settings-updated=true obviously tamednature.com is missing out of that directory, which is why it is showing me a “server not found” message.

Thanks for your “help”.

I checked the WP database and it said everything was OK, however when I tried to REPAIR the database, I got this:

https://i31.photobucket.com/albums/c358/Beowulf1976/TAMEDNATURE/mysqldatabaserepairerror.png

I will now give you a quick run down of what happened prior to me installing wordpress.

I used to run a forum on my host. They got hacked through a security loop and everything on their servers was deleted.

This was the beginning of December, and they STILL haven’t got themselves back up and running properly, they told me they are in the middle of merging with a bigger company.

My entire 2 year old forum disappeared, I lost everything, they even lost all records of invoices and everything, so they put all their customers on free hosting plans whilst they sort out the complete mess.

We found files in my CP that had “hacked by blah blah” on them, my Fiance said that there were many files that were crucial to a web site to run, but they had all been hacked.

My Fiance suggested that we delete absolutely everything, apart from the file structure on the server. So we did.

I then installed WordPress using the CPanel’s “Softaculous App Installer”. Prior to this I had installed JOOMLA, but Joomla was far too clever and technical for me to even understand, so I looked for something more simple (or so I thought!) so I installed WordPress, knowing that I had played around with the software before on their own host.

So, if there were any basic files that should have been on my WWW directory when I installed wordpress, there wasn’t for me, because we had to delete everything as we didn’t know what had been edited by the hacker.

If I switch the theme will I use all formatting and settings on my current theme?

All plug-ins deactivated and it made no difference.

Hmm.. strange..

I just went in to edit the settings on one of my plugins..

This is the screen I got when I clicked on “update settings”

https://i31.photobucket.com/albums/c358/Beowulf1976/TAMEDNATURE/automoreupdatedfault.png

I have actually deactivated the “auto-more” plugin because it was putting a “more” code immediately after the first word on my pages and I couldn’t alter it in the settings.

I haven’t checked whether there are still other pages on my forum that require alteration, or that are causing the fault.

**EDIT**

Trying to update the settings on WP admin…

https://i31.photobucket.com/albums/c358/Beowulf1976/TAMEDNATURE/settingsupdatedfault.png

Thank you so much, that SEEMS to have resolved it. I will just double check by going into different sections and “saving changes”, if the error isn’t replicated I will come back and mark this topic as resolved.

Thank you kmessinger you are an absolute star and I am exceptionally grateful to you! ??

the .htaccess file in my www location (CP file manager /home/ukrac/www) is as follows:

RewriteEngine on
RewriteCond %{HTTP_HOST} ^tamednature\.com$ [OR]
RewriteCond %{HTTP_HOST} ^www\.tamednature\.com$
RewriteRule ^/?$ "http\:\/\/www\.tamednature\.com\/forum" [R=301,L]

the .htaccess file in my “home” directory,(CP file manager /home/ukrac) is as follows:

RewriteEngine on
RewriteCond %{HTTP_HOST} ^$ [OR]
RewriteCond %{HTTP_HOST} ^www.$
RewriteRule ^(.*)$ https://www.ukrabbitsandcavies.info/index.php?option=com_content&view=article&id=52&Itemid=63 [R=301,L]

ukrac/ukrabbitsandcavies.info was our old domain, we have since changed to https://www.tamednature.com

WordPress sits at https://www.tamednature.com/forum

I have a redirect from https://www.tamednature.com to https://www.tamednature.com/forum (maybe this is causing problems?)

As I said previously, I’m thick so please be gentle with me heheh

**EDIT. We no longer own the domain ukrabbitsandcavies.info, so if there is anything linking to, or from that, I need to remove it, but I don’t know what I’m doing really.

Just did as you said, but I cannot “save changes”..

because it does what I mentioned earlier..

I should have added that it did this upon saving changes as well as uploading images ??

my full screen just after I clicked on “save changes”:

https://i31.photobucket.com/albums/c358/Beowulf1976/TAMEDNATURE/wperrorfullscreen.png

I get it whenever I try and save changes, regardless of which section of the WP-admin application I am in. ??