Gregor Capuder

Hi @wpeinstieg,

I don’t see a screenshot in your original message, so I don’t know which comment your are referring to.

If you are talking about the import log file, a text file that is generated when you imported the content with our plugin, then yes, if you don’t need it, you can remove it.

Have a nice day!

Hi @wpriver,

If you are using hardcoded URLs to the media files from the original site, then those images will be used in your imported sites.

You should make sure you are using the relative image paths and exporting the media files from your original site. And that fixed media file paths that point to your original site are used.

Have a nice day!

Hi @poiulkjh2,

thank you for contacting our support.

Do you maybe have a test XML file, that we can use to test and debug this issue?

Note: this is a public forum, so don’t share any private or sensitive information in the example XML file.

Take care!

Hi Simon,

thank you for your great feedback!

I’ve opened a GH issue with your suggestions for UI improvements, which we will consider implementing in the future releases.

We want to help our users improve their email deliverability and since our plugin does not improve that, we are suggesting a popular option for our users to try out.

Thank you again and have a nice day!

Hi @james-feaver,

Thank you for your question!

You can filter the email logs by their status. In this screenshot, the 3 filters are “All”, “Successful” and “Failed”. The links are just above the Email Log table on the left side.

Have a nice day!

Hey Marius,

did you also test it on a different hosting or on a local WP site?

It would be great if you could share the XML import file, so that we can test it out on our end. This is a public forum, so please be careful with what you share. The XML file should not contain any personal information. You can also edit the XML file and remove any items that you don’t want to share. Before sharing it here, please retest it first.

Thank you and have a nice day!

Hi @gyurmey,

could you please open your XML file in a web browser and see if it opens OK? If there is an XML issue, the file will fail to open in the browser and will usually display an error at the top.

Let me know how it goes.

Take care!

Hi @tf28,

Thank you for your feedback and updating the review rating, we really appreciate it!

Have a nice day!

Hi @wpbot,

we use a specific DB engine, so that it’s consistent on each of our user’s site. Using different engines can cause certain issues or unexpected side-effects and we would like to avoid that.

Thank you for your feedback and we’ll keep this in mind and try to come up with the best solution for future updates.

Have a nice day!

Hi @phj123,

we understand and appreciate your opinion.

Our intention is for new users to easily discover our plugin after installation and allow them to decide if they want to hide it after the configuration is done.

Thank you and have a nice day!

Hi @boutzamat,

thank you for updating your rating, we really appreciate it!

Have a nice day! ??

Hi @wpbot,

thank you for reporting your issue.

We use InnoDB, because that’s the default MySQL engine for MySQL versions newer than 5.5 (it was released 13 years ago).

The easiest solution I could think of is to make a code change in our plugin. In this file src/Admin/DebugEvents/Migration.php, please change this line:

ENGINE='InnoDB'

To the engine that your DB supports and then reload the Easy WP SMTP plugin settings page. This should run the migration that is currently stuck because of the failing DB table creation. Once the table is created and the migration is done, you will no longer see the error and you will also be able to use the Debug Events feature.

Any future plugin updates which will overwrite the code change, will not be important, since your site will already have that DB table and the migration has already ran.

Debug Events logs email sending errors, so you’ll know if something is not working correctly on your site.

Let me know if that resolves your issue.

Have a nice day!

Hi @farnely and @hpr78,

we just released a new update (version 2.0.1), which includes a new setting in the Easy WP SMTP > Settings > Misc (tab), called Compact Mode. Please update to this latest version and enable that setting. It will remove the top level WP Admin menu entry for Easy WP SMTP and move it back to the WP Admin Settings submenu (where it was before the update).

Please let us know if that resolves your issue with top level menu items.

Have a nice day!

Hi @phj123 @halilesen and @halilesen,

we just released a new update (version 2.0.1), which includes a new setting in the Easy WP SMTP > Settings > Misc (tab), called Compact Mode. Please update to this latest version and enable that setting. It will remove the top level WP Admin menu entry for Easy WP SMTP and move it back to the WP Admin Settings submenu (where it was before the update).

Please let us know if that resolves your issue with top level menu items.

Have a nice day!

Hi everyone,

thank you for your honest feedback.

We want to help users resole their WordPress deliverability issues, so that’s why we added additional popular transactional email service providers and added the debug event feature.

If all you need, is to send emails through your SMTP server, that’s OK, it’s still working just like it did (the “Other SMTP” mailer) and we improved it as well, by always encrypting the SMTP password in the DB and improving the UI.

All other transactional mailers can just be ignored and will not affect the functionality.

The plugin size change is not reflecting the functionality or slower performance of the plugin. If you are using the Other SMTP mailer, it will send out emails just as fast as before.

And the new Debug Events feature might help you out, since it’s logging any failed attempts, this way you’ll know if there are any issues with your SMTP server.

We just released a new update (version 2.0.1), which includes a new setting in the Easy WP SMTP > Settings > Misc (tab), called Compact Mode. It will remove the top level WP Admin menu entry for Easy WP SMTP and move it back to the WP Admin Settings submenu (where it was before the update). If that is something that was bothering you ??

Thank you and have a nice day!