carentyer

It’s with hostgator, which is not free

I tried another theme and it made no difference- just a plain white screen

Anyone?

Thanks. I tried the default theme and it’s coming out white- in fact all pictures in my media library aren’t showing, just a little black cross.

I seem to have an issue with plugins- I’ve always had error messages re. plugins, and if I ever try to install one then my site goes down and just the error message shows when you try to go on my website.

So I can’t install a backup plugin ??

Ok, I’m back in general settings and the old domain name is greyed out so can’t be changed again (GOOD!!)

Also, for the future, how do I backup my site before I make changes?

Oh, now ‘General’ has disappeared so I guess I can’t!

Thanks, yes I’m able to get back into my backoffice- the theme has still disappeared from my website, but I was going to change that anyway. At least I can log in again which is the main thing!

Should I go back into General and change the settings back to what they were?

Thanks sondogtech, will have a look at that

Thanks, but again how do I actually do that? I am in cpanel, if I go into upload it’s looking for files on my computer. Where do I find that functions.php file??

Thanks, but how do I get into the database when I can’t log in?