carlopus

@purnendu thanks for the update.

@apmwebdev that’s correct. It’s a known issue for WCMP and there are many, many complaints on their support forums referencing it. Their response, in a nutshell, is “That’s how our plugin works”.

I’m planning to delete WCMP but can’t yet (multisite network, deep integration, etc). In the meantime, I’ve removed all associations with vendors in WCMP and the sales numbers are now accurate.

Thanks for following up.

Carl

@nikhilbhoyar Yep, that’s exactly what I’m getting. And no, re-importing the data does not help. Also no, the legacy reports are correct.

Thanks, Jason.

Don’t have a link, it never showed up in the forum.

Thanks for following through with this. I’ve posted in the WCMP support forum at: https://wc-marketplace.com/support-forum/forum/wcmp-core/

Great. Thanks for the update.

Since you haven’t heard anything, I’ll chime in on how I fixed the identical issue. You may notice that the plugin was last updated some 4 hours before you discovered the issue. That leads me to believe it was the latest update and no one has caught on yet.

To prove my theory, I renamed the plugin folder and the problem went away (though, of course, my vendor settings were not functional).

As a short/semi-long term fix (that is, until the devs figure out the issue and push a patch), I installed WP Rollback from the WP Plugin Repository (where we are now), activated it and rolled back WCMP to version 3.4.9, the last known stable release.

Best of luck.

Carl

Resolved.

We found this: https://unitecms.ticksy.com/article/12117

Which says this: When turn on unlimted addons plugin breaks the admin

it should fix the issue.

I contacted SiteGround and requested they increase the Substitute Max Line Length from 5MB to 10MB and the issue went away.