carnets2routards

Hi @saurabhshukla ,

Thanks a lot for your quick and perfect answer. Found the file and added my translation.

Best regards.

Hi @vupdraft , no worries for the delay and sorry for mine ?? Thanks for your insight.

Hi @wpmansour ,

Thanks for your answer. I did find this line in the config file. I’m setting it on false on the development website to test but I reckon if it was added, there’s a reason.

I know there is a scheduled CRON on the server. By enabling wp-cron again, could I mess up with something else?

Thanks for your time and insight!

Hi @emermatomo ,

Yes I know that you have a Github issue open and about the temporary fix. ?? We’re talking about it in this conversation ^^

But as you told me that it might be fixed in the next release and ask me to let you know if the issue persisted that’s what I did ??

Looking forward to have a fix on the next release.

Hi @emermatomo ,

Same, same on the new update. I did exactly the same steps as in my last message and I still got the error.

I don’t think it’s linked but just so you know, I have a warning in the Diagnostics page about the Proxy headerHTTP_X_REAL_IP:

A proxy header is defined, which means you may need to configure a proxy header in the advanced settings for location reports to work. If the localization is detected correctly in your reports, you can ignore this warning.

I don’t give up and I’ll try again at the next update ??

• This reply was modified 1 year, 6 months ago by carnets2routards.

Hi @emermatomo

I just updated Matomo plugin.
First I couldn’t, gave me an error because of the modified config file.

An error occurred while updating Matomo Analytics - Ethical Statistics. Powerful Observations. The update cannot be installed because some files could not be copied. This is usually due to inconsistencies in file permissions. config/config.php

So I put the original file back and the update worked. But the error on the password is still there in the Matomo admin. I tried to re Sync the users but same.
I change the config file with the modified one and it works.

I’ll retry at the next update ??

Hi @emermatomo ,

I did the Sync Users but same. I followed the rest of your link and tried to remove the special character from my WP passwoard but I have to keep one, I tried with only a dot but same.

So I changed the config.php file and it works. But I reckon I’ll have to update it each time Matomo has an update?

Thanks again for your time!

Hi @emermatomo ,
Sorry for the delay. I did what you suggest, but it’s still asking for my password and saying it’s incorrect. ??

It doesn’t ask the password on the first block “Anonymize tracking data” but on the following “Delete old raw data regularly”, “Delete data from old aggregated reports”… (my UI is in French so I’m giving you rough translations ?? )

Thanks in advance for your help.

No worries @varunmatomo ??

Best wishes!

Hi @varunmatomo

I’m not sure I understand your last message. Seems to be the same action you told me a few messages ago, isn’t it?

Even if it’s more a workaround than a fix of the plug-in conflict, everything’s working well. I did marked the topic as resolved. ??

Hi @cfoellmann

Thanks for your answer… and done! Right there.

I have created or I’m following other issues still opened on this forum and I don’t think there is an equivalent on Github. Do you want me to post them as well?

• Applying with @googlemail.com = no E-Mail
• Application is still sometimes missing compulsory attachment
• Job with newly created category doesn’t show up
• HTML broken after duplicate page
• Cross Site Scripting

Hi @bsfherman,

Thanks for your answer. Hope to see this little improvement in a release soon then ??

I’ll keep this topic open and will come back to mark it as resolved as soon as the fix is available.

Best regards!

Hi @varunmatomo , no worries for the typo. The automatic archiving went well, we received a report with data this morning ??

I’ll mark this subject as resolved but I’ll be glad to know if/when the conflict with the Redirection plugin is fixed. I reckon I’ll follow it on GitHub.

Again a big thanks for your time and help. Keep it up!

Best wishes to you and all the Matomo team ??

Hi @varunmatomo

First I looked for wp-config.php in Matomo folder as you said “his” haha! But then I got it was the wp-config.php at the root of our WordPress folder and yeaaaaah it worked!

I added your line, reactivated the Redirection plugin and did a manual archiving. Oooh yeah I have data. Will it do the automatic archiving even with this line of code? (I’ll see it anyway next Monday).

Thanks a loooot for your thoroughness in following up this problem!

I’ll let you know and marked as resolved next Monday (even if it’s a workaround).

Hi @varunmatomo , no worries. ??
Thanks for the GitHub issue, I will follow this closely as we’re eager to leave Analytics and definitely switch to Matomo!