carolehayes

I had this problem when I downloaded my theme, and I figured it out!

You don’t upload a zip file of everything you downloaded: you have to go INSIDE the main folder and find the theme folder, and zip that, then upload it. I promise, it’s quick and easy! : )

Also, I’m not sure how this thread got marked “resolved,” since there wasn’t a single response….

I have the same problem! I emailed tech support for the theme that I purchased, and was told that “password protection does not work with custom theme page templates, we are really sorry about it.”

This has to be wrong! Somebody MUST have some sort of workaround, right?

Anyone??