caronaj

Hello Jeff,
i send a email with details to support email.

Thanks!

Hi,

i have the same problem.
Everything was working fine and then a few weeks ago it started to stop locking users.

Hello Oleg,

thanks for your answer.

I fix it but the problem is always the same.

Without your plugin the cookie bar works fine.

Do you think is possible to load necessary javascript only in the product page ?

Thanks

Thanks for the reply.

The 1% problem is solved but the cookie bar has not been resolved.
The question of the preventive block is linked to the cookie bar.

The plugin that I use for the cookie bar is
https://it.www.ads-software.com/plugins/iubenda-cookie-law-solution/

If i disable your plugin the cookie bar works fine.

On a staging I tried to roll back your plugin up to 1.3.6 but unfortunately it still doesn’t work.

At this point, I can’t tell you for sure when it doesn’t work.
If you need more information, ask me.

Regards

Hello,

the problem is more serious than I initially thought.

Your plugin is not properly installed, it blocks the functioning of this important GDPR (Iubenda) plugin. The cookie bar no longer appears and the preventive blocking of cookies is not working.

Can you please resolve this issue?

Thanks