casket21

Thanks Margaret – I’ve now sent the email as requested.

Thank you again for your help.

Update – I disabled the nesting feature in Elementor and it allowed some of my plugins, when re-activated one by one, to allow me to save (such as Ocean WP extensions) but the majority of plugins – AIOSEO, Hotjar, Forminator, Google Analytics, Optinmonster, Bit Integrations – to name just a few – would not work. Suggesting it’s not a single plugin that has the conflict? Not sure what else to try but all ideas very welcome. TIA

Thanks for your help – it was an issue with Siteground Optimizer rather than Elementor, so I’ve had to change some of the settings within their plugin to prevent a conflict. They are aware of the issue and hopefully they’ll have an update soon. Thanks again.

So sorry – just submitted a paid support ticket. Thanks for your help.

Thanks – I had done all that and theme and plugins were latest. Changing to a different colour has worked but for some reason it won’t work if I choose white. No worries – I’ve used the brand colour but a bit weird. Thanks for your help anyway.

Hi Sorry for the late reply.
No I did not add these urls manually. I can see from the sitemap that one of them has a date 1970 and the bottom 2, as you say, have no date. I don’t know how to access the database or how to add/change a date for these?
All advice very welcome – thanks in advance

Brilliant thanks for your help – much appreciated and solved my problem perfectly – the H1 was in a modal!
Thanks again

Brilliant – thanks for your help and look forward to the new version ??

Hi Pawel
The Broken link is showing 404 “not found” but on the Warnings page it shows as 403 “forbidden”. I assume this is the same issue as it’s the same page that’s affected?
When I access the page I can’t see any issues and all videos play as expected -it’s the video in section 5.
If this is as you expect, should I just mark this as not broken?
Thanks again for your help

It’s suddenly started working again so maybe it was a conflict with another plugin?

Great thanks – that’s worked perfectly but it’s now changed the “Next/previous” button colour back to the original and the CSS that I had in for that button no longer seems to work. Is this correct?

.qmn_quiz_container .qmn_btn, .qmn_quiz_container .btn {
background: #000033 !important;
}

Many thanks again for you speedy assistance – much appreciated.
Kind Regards

Thanks for your help – I’ve narrowed it down the the Oceanwp theme that’s the issue. I will contact them. Thanks for all your assistance – I hope they are as helpful & enjoy the rest of your day.

Hi there
I’ve set up a staging site https://staging6.plyt.co.uk/ and switched to storefront and disabled all plugins except for woocommerce as recommended, but I can not proceed and there is still an error as there are no shipping options available? I’ve tried adding in the woocommerce advanced shipping options and shipping zones but that doesn’t do anything and I still have the error message. I have deactivated these again and there is only storefront and woocommerce active now.
All advice gratefully received.
Thanks in advance

Hi Andre,
Many thanks for your speedy reply.

I have copied the status below but I can’t seem to be able to paste a screen shot. Do you have to allow me to upload an image? I’ve uploaded it here so hopefully that will work instead. https://plyt.co.uk/wp-content/uploads/2022/02/website.png

I've sorted the T&C's - thank you so much for that too.
Really appreciate your help
Kind Regards

### WordPress Environment ###

WordPress address (URL): https://plyt.co.uk
Site address (URL): https://plyt.co.uk
WC Version: 6.2.1
REST API Version: ? 6.2.1
WC Blocks Version: ? 7.0.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9.1
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.1
WC Database Prefix: ply_
Total Database Size: 382.91MB
Database Data Size: 373.80MB
Database Index Size: 9.11MB
ply_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
ply_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ply_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
ply_woocommerce_order_itemmeta: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
ply_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ply_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ply_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ply_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_actionscheduler_actions: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
ply_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_actionscheduler_logs: Data: 5.52MB + Index: 3.03MB + Engine InnoDB
ply_aioseo_cache: Data: 0.19MB + Index: 0.03MB + Engine InnoDB
ply_aioseo_notifications: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
ply_aioseo_posts: Data: 0.16MB + Index: 0.02MB + Engine InnoDB
ply_aiowps_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_aiowps_failed_logins: Data: 0.98MB + Index: 0.36MB + Engine MyISAM
ply_aiowps_global_meta: Data: 0.77MB + Index: 0.00MB + Engine MyISAM
ply_aiowps_login_activity: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
ply_aiowps_login_lockdown: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_blc_instances: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ply_blc_links: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ply_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_cf_forms: Data: 0.28MB + Index: 0.02MB + Engine InnoDB
ply_cf_form_entries: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ply_cf_form_entry_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_cf_form_entry_values: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
ply_cf_pro_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_cf_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_cf_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_cf_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_cf_tracking_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
ply_hss_albums: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_hss_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_hss_misc: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_miwosql_queries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_ngg_album: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_ngg_gallery: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_ngg_pictures: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
ply_options: Data: 6.45MB + Index: 0.14MB + Engine InnoDB
ply_osefw_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_osefw_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_osefw_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_postmeta: Data: 330.52MB + Index: 1.91MB + Engine InnoDB
ply_posts: Data: 16.52MB + Index: 0.36MB + Engine InnoDB
ply_redirection_404: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
ply_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
ply_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ply_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
ply_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
ply_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
ply_usermeta: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
ply_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ply_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
ply_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ply_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ply_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ply_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
ply_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wfBlocks7: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
ply_wfConfig: Data: 3.27MB + Index: 0.01MB + Engine MyISAM
ply_wfCrawlers: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
ply_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wfFileMods: Data: 3.15MB + Index: 0.64MB + Engine MyISAM
ply_wfHits: Data: 0.88MB + Index: 0.20MB + Engine MyISAM
ply_wfHoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_wfIssues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
ply_wfKnownFileList: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
ply_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_wfLocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_wfLogins: Data: 0.15MB + Index: 0.03MB + Engine MyISAM
ply_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ply_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wfNotifications: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
ply_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ply_wfReverseCache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
ply_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ply_wfStatus: Data: 0.13MB + Index: 0.05MB + Engine MyISAM
ply_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wpeditor_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ply_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 407
boxzilla-box: 6
custom_css: 2
customize_changeset: 6
elementor_library: 1
mc4wp-form: 2
nav_menu_item: 16
oceanwp_library: 2
page: 51
polylang_mo: 3
post: 36
product: 3
revision: 1685
shipping_zone: 1
shop_coupon: 11
shop_order: 106
shop_order_refund: 1
slide: 2
tablepress_table: 1
was: 9
wp_global_styles: 1
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (30) ###

Akismet Anti-Spam: by Automattic – 4.2.2
All in One SEO: by All in One SEO Team – 4.1.7
Boxzilla: by ibericode – 3.2.25
Broken Link Checker: by WPMU DEV – 1.11.16
Google Tag Manager for WordPress: by Thomas Geiger – 1.14.2
Elementor: by Elementor.com – 3.5.5
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.4
ShareThis Dashboard for Google Analytics: by ShareThis – 2.5.4
Insert Headers and Footers: by WPBeginner – 1.6.0
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
Ocean Cookie Notice: by OceanWP – 2.0.3
Ocean Elementor Widgets: by OceanWP – 2.1.1
Ocean Extra: by OceanWP – 1.9.3
Ocean Side Panel: by OceanWP – 2.0.3
Ocean Sticky Header: by OceanWP – 2.0.3
Ocean White Label: by OceanWP – 1.0.6
Ocean Woo Popup: by OceanWP – 2.0.1
Piotnet Addons For Elementor: by Piotnet – 2.4.13
Redirection: by John Godley – 5.2.3
Sassy Social Share: by Team Heateor – 3.3.38
SiteGround Optimizer: by SiteGround – 7.0.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.22.6

WooCommerce Blocks: by Automattic – 7.0.0
Woocommerce Advanced Shipping Zones: by Jeroen Sormani – 1.0.0
WooCommerce Advanced Shipping: by Jeroen Sormani – 1.1.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.13.1
WooCommerce: by Automattic – 6.2.1
Wordfence Security: by Wordfence – 7.5.8
Smush: by WPMU DEV – 3.9.5
WPForms Lite: by WPForms – 1.7.2.1

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #23 - /shop/
Basket: #190 - /cart/
Checkout: #191 - /checkout/
My account: #192 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: OceanWP
Version: 3.1.3
Author URL: https://oceanwp.org/about-me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme

WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### Action Scheduler ###

Complete: 142
Oldest: 2022-02-16 20:13:46 +0000
Newest: 2022-02-27 10:56:18 +0000

Pending: 10
Oldest: 2022-02-27 11:09:40 +0000
Newest: 2022-03-02 11:13:50 +0000

### Status report information ###

Generated at: 2022-02-27 11:09:33 +00:00

Great thank you for your speedy reply – much appreciated ??