Neotrope,
We are aware that the reason you offer the freebie version in the first place is to persuade people it’s a good product and to use your product rather than someone else’s. And those of us who are successful at what we’re doing will upgrade one day because we’ll need to. (Those of us who aren’t never will whether your intrusive ads are there or not.)
So ….. as it’s your free customers who do that upgrading, don’t you think you’d get more upgrades and faster if you didn’t irritate the living daylights out of them first?
For example – I wanted to use SumoMe because of the supposed many features (and everyone raved about how well it works.) I deleted it just because the damned advertising drove me INSANE.
Seems to me happy customers (even freebie ones) are always better – and better advertising – than disgruntled ones. Just a thought.
And now I’m going to compare your support response to your freebie customers to that offered by All in One SEO. Then I’ll go with the one that offers the best support. You see…. it really doesn’t matter to me how good a product is – if I can’t use it because I can’t get past a problem.
PS. I only read bad reviews….
To see what problems I might expect … AND how you attend to them.
