ccooper11
Forum Replies Created
Viewing 11 replies - 1 through 11 (of 11 total)
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I think I was able to figure it out. For some reason I was advised to install Paid Memberships Pro – BuddyPress & BuddyBoss Add On (for restrictions) and the regular paid membership pro plugin. They both were conflicting with one another’s restrictions. So I disabled the paid membership pro – Buddy Press & Buddy Boss Addon on (For restrictions). Everything is working fine now but I want to ask if I need this plugin for any functionality I am unaware of. Everything seems well but I want to be sure. Image here: https://drive.google.com/file/d/1b96NjOVhnHMih_w31o6iyLWopgGvihSY/view?usp=drive_link
Thanks
- I’m looking into debugging as I am not familiar with it.
- I am unable to generate an access restriction page. If you see the image it only allows meet to set a page as restricted and it also gives me a shortcode to insert on any page I would like to restrict.
- Screen Shots attached
https://drive.google.com/drive/folders/1rJ33s3UMTwaGmQEaeJDifAX4JLqWq4xg?usp=sharing
Just wanting to follow up with you…
Thanks
activated the ?Paid Memberships Pro – BuddyPress & BuddyBoss Add On and deactivated the paid membership pro plugin so that members can have usual altered functionality on site.
Let me know what you would like me to try going forward. I can also use the staging version if necessary.
Also,
In PMPro plugin advanced settings, “Yes – Only members will see restricted…” is selected.
Which doesn’t seem to be an issue when I consider it logically (which could be wrong), because when the restrictions are live and everything was working appropriately, the members could see it just fine as it was set for only them to see it. Now that I have removed the restrictions on the page itself maybe I need to select “No-…” so that you can see it but not sure.
Per your request I temporarily deactivated?Paid Memberships Pro – BuddyPress & BuddyBoss Add On?but kept Paid Memberships Pro active….and the activity link now works.
- This reply was modified 1 year, 4 months ago by ccooper11.
Everything is set-up correctly from my perspective, my host’s perspective, and most importantly buddy boss’s perspective. They have done all they can do on their end and say the issue is specifically with paid membership pro plugin. Also everything works fine on the app. The Activity feed included.
(Just activated the plugin so you can see the blank page on desktop)
But the Activity feed on the desktop version is the culprit….only when I activate the paid membership pro plugin. The page goes blank. The buddy boss setting for the page has no restrictions on it. When your ready I can deactivate it again for you to see.
Here is the link: https://migratesocial.com/activity/
The activity link is only able to be clicked and accessed when a user is logged in. I removed any restrictions at the moment for the link so anyone with the link can access at the moment.
I noticed this shortly after:
- The Monthly and Yearly Memberships groups were wrongly canceled
- I recreated both membership groups
- I added everyones original membership to their account
- This reply was modified 1 year, 4 months ago by ccooper11.
They are wrong anyway. Not sure how to remove it. I only have the ability to edit the last two posts and not the post with the faulty credentials. Thanks for your response
I guess I assumed you needed them as a result of mentioning that you could fix the issue in the top of the thread.
Sorry about that
I truly appreciate whatever help you can give as I need it.
I understand that,
I am so sorry about the time loss of fixing this issue and the lack of communication. The paid membership pro plugin, though the most important plugin, is temporarily inactive because it allows for the most easy functioning site until the issue is fixed. Unfortunately no one can sign up for a new membership during this time but most have already become members in our target group. I have temporarily activated and provided the updated site health log for you below:
Please consider everything I’ve mentioned above in the initial posts.
I will privately give you the staging site credentials so you can see the stats for the website with the plugin active and you can use the live website credentials to see the live site with the plugin inactive and you can feel free to activate it to determine the root cause. All credentials will be sent to you privately.
Updated Site Health Log (not done loading but what I have thus far):
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lite_install_date: Aug 14, 2023 @ 5:15pm pmpro pmpro-cron-jobs: pmpro_cron_expire_memberships (2023-11-09 01:03:02) |
pmpro_cron_credit_card_expiring_warnings (2023-11-09 01:03:02) |
pmpro_license_check_key (2023-11-09 01:03:02) |
pmpro_cron_stripe_subscription_updates (2023-11-09 01:03:02) |
pmpro_cron_expiration_warnings (2023-11-09 01:03:03) |
pmpro_cron_admin_activity_email (2023-11-09 15:30:00) |
pmpro_cron_delete_tmp (2023-11-09 15:30:00)
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pmprobp_restricted: Not Set
pmpro-library-conflicts:
stripe: v10.17.0 (2023-11-09 01:04:18) - /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/plugins/wpforms-lite/vendor/stripe/stripe-php/lib/Stripe.php
pmpro-outdated-templates: No outdated templates detected.
pmpro-current-site-url: https://migratesocial.com
pmpro-recorded-site-url: https://migratesocial.com
pmpro-pause-mode: Disabled wpforms version: 1.8.4.1
lite: Aug 25, 2023 @ 12:28am
upload_dir: Writable
total_forms: 1
total_submissions: undefinedOk Awesome! This is the live site info not staging:
` wp-core version: 6.4
site_language: en_US
user_language: en_US
timezone: -05:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 1
blog_public: 1
default_comment_status: open
environment_type: production
user_count: 238
dotorg_communication: true wp-paths-sizes wordpress_path: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html
wordpress_size: 78.24 MB (82042258 bytes)
uploads_path: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/uploads
uploads_size: 1.56 GB (1679748487 bytes)
themes_path: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/themes
themes_size: 44.72 MB (46890404 bytes)
plugins_path: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/plugins
plugins_size: 354.69 MB (371918913 bytes)
database_size: 83.78 MB (87851008 bytes)
total_size: 2.11 GB (2268451070 bytes) wp-dropins (2) advanced-cache.php: true
object-cache.php: true wp-active-theme name: BuddyBoss Child (buddyboss-theme-child)
version: 1.0.1
author: BuddyBoss.com
author_website: https://www.buddyboss.com/
parent_theme: BuddyBoss Theme (buddyboss-theme)
theme_features: core-block-patterns, widgets-block-editor, post-thumbnails, editor-style, buddypress-use-nouveau, automatic-feed-links, title-tag, html5, customize-selective-refresh-widgets, custom-logo, menus, post-formats, woocommerce, job-manager-templates, align-wide, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, widgets
theme_path: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/themes/buddyboss-theme-child
auto_update: Disabled wp-parent-theme name: BuddyBoss Theme (buddyboss-theme)
version: 2.4.50
author: BuddyBoss
author_website: https://www.buddyboss.com/
theme_path: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/themes/buddyboss-theme
auto_update: Disabled wp-themes-inactive (2) Twenty Twenty-Four: version: 1.0, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.2, author: the WordPress team (latest version: 1.3), Auto-updates disabled wp-mu-plugins (4) BuddyBoss API Caching: version: 1.0.1, author: BuddyBoss
BuddyBoss Performance API: version: 1.0.0, author: BuddyBoss
Health Check Troubleshooting Mode: author: (undefined), version: 1.9.1
Object Cache Pro (MU): version: 1.19.0, author: Rhubarb Group wp-plugins-active (24) BP Simple Front End Post: version: 1.3.9, author: BuddyDev, Auto-updates disabled
Breeze: version: 2.0.31, author: Cloudways, Auto-updates enabled
BuddyBlog: version: 1.3.8, author: BuddyDev, Auto-updates disabled
BuddyBoss App: version: 1.9.91, author: BuddyBoss, Auto-updates enabled
BuddyBoss Platform: version: 2.4.63, author: BuddyBoss, Auto-updates enabled
BuddyBoss Platform Pro: version: 2.4.20, author: BuddyBoss, Auto-updates enabled
Checkout Field Editor for WooCommerce: version: 2.0.0, author: ThemeHigh, Auto-updates disabled
Duplicate Page: version: 4.5.3, author: mndpsingh287, Auto-updates enabled
Email Log: version: 2.4.8, author: Sudar, Auto-updates enabled
Health Check & Troubleshooting: version: 1.7.0, author: The www.ads-software.com community, Auto-updates enabled
Heartbeat Control by WP Rocket: version: 2.0.1, author: WP Rocket, Auto-updates enabled
Paid Memberships Pro - BuddyPress & BuddyBoss Add On: version: 1.4.1, author: Paid Memberships Pro, Auto-updates enabled
Paid Memberships Pro - WooCommerce Add On: version: 1.8, author: Paid Memberships Pro, Auto-updates enabled
Payment Plugins for PayPal WooCommerce: version: 1.0.39, author: Payment Plugins, [email protected], Auto-updates enabled
Popup by Supsystic: version: 1.10.25, author: supsystic.com, Auto-updates enabled
Popup Maker: version: 1.18.2, author: Popup Maker, Auto-updates enabled
WooCommerce: version: 8.2.1, author: Automattic, Auto-updates enabled
WooCommerce Payments: version: 6.7.1, author: Automattic, Auto-updates enabled
WP Activity Log: version: 4.6.1, author: Melapress, Auto-updates enabled
WPBakery Page Builder: version: 6.11.0, author: Michael M - WPBakery.com (latest version: 7.1), Auto-updates enabled
WPForms Lite: version: 1.8.4.1, author: WPForms, Auto-updates enabled
WP Mail SMTP: version: 3.9.0, author: WP Mail SMTP, Auto-updates enabled
WP Sheet Editor - PM Membership Pro: version: 1.0.1, author: WP Sheet Editor, Auto-updates disabled
WP Sheet Editor - Users (Premium): version: 1.5.29, author: WP Sheet Editor, Auto-updates enabled wp-plugins-inactive (5) Advanced Access Manager: version: 6.9.17, author: AAM [email protected], Auto-updates enabled
Advanced Order Export For WooCommerce: version: 3.4.2, author: AlgolPlus, Auto-updates enabled
BP Bulk Delete: version: 1.5, author: PhiloPress, Auto-updates enabled
Jetpack: version: 12.8, author: Automattic, Auto-updates enabled
Paid Memberships Pro: version: 2.12.3, author: Paid Memberships Pro, Auto-updates enabled wp-media image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1690
imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 100M
upload_max_filesize: 100M
max_effective_size: 100 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 31 GB
imagick::RESOURCETYPE_DISK: 1.844674407371E+19
imagick::RESOURCETYPE_FILE: 768
imagick::RESOURCETYPE_MAP: 31 GB
imagick::RESOURCETYPE_MEMORY: 16 GB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 1.844674407371E+19
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gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF, XPM
ghostscript_version: unknown wp-server server_architecture: Linux 4.19.0-22-cloud-amd64 x86_64
httpd_software: Apache/2.4.58 (Debian)
php_version: 8.1.25 64bit
php_sapi: fpm-fcgi
max_input_variables: 10000
time_limit: 240
memory_limit: 1024M
max_input_time: 60
upload_max_filesize: 100M
php_post_max_size: 100M
curl_version: 7.64.0 OpenSSL/1.1.1n
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
current: 2023-11-08T13:20:53+00:00
utc-time: Wednesday, 08-Nov-23 13:20:53 UTC
server-time: 2023-11-08T08:20:51-05:00 wp-database extension: mysqli
server_version: 10.4.20-MariaDB-1:10.4.20+maria~buster-log
client_version: mysqlnd 8.1.25
max_allowed_packet: 134217728
max_connections: 29538 wp-constants WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content
WP_PLUGIN_DIR: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 1024M
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable
0: Writable objectcache general-status: Connected
general-dropin: Outdated
general-license: Valid
general-env: production
general-multisite: No
general-mu: Yes
general-vcs: No
general-host: cloudways
general-eviction-policy: allkeys-lfu
general-compressions: LZF, LZ4, ZSTD
general-basename: redis-cache-pro.php
general-client: RedisCachePro\Clients\PhpRedis
versions-php: 8.1.25
versions-igbinary: 3.2.14
versions-phpredis: 6.0.1
versions-relay: Not installed
versions-redis: 7.2.3
versions-plugin: 1.20.0
versions-dropin: 1.19.0 (Outdated)
statistics-redis-memory: 14 MB of 199 MB
statistics-redis-keys: 7375
groups-global: [
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config-token: ????????001c
config-connector: RedisCachePro\Connectors\PhpRedisConnector
config-cache: RedisCachePro\ObjectCaches\PhpRedisObjectCache
config-logger: RedisCachePro\Loggers\ErrorLogLogger
config-log_levels: emergency, alert, critical, error, warning
config-scheme: tcp
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config-database: 2492
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config-password: null
config-prefix: fcwudvqxav
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config-timeout: 2.5s
config-read_timeout: 2.5s
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config-retries: 3
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config-group_flush: keys
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config-prefetch: true
config-split_alloptions: true
config-analytics: {
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"retention": 7200,
"sample_rate": 100,
"footnote": true
}
config-relay: {
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}
config-tls_options: null
config-updates: true
config-debug: false
config-strict: false
config-save_commands: false
environment-WP_REDIS_DISABLED: 0
environment-OBJECTCACHE_CONFIG: undefined
constants-WP_DEBUG: false
constants-SAVEQUERIES: undefined
constants-WP_REDIS_DIR: undefined
constants-WP_REDIS_DISABLED: false
constants-WP_REDIS_CONFIG: {
"token": "????????001c",
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} redux-framework version: 4.3.1
installation: in_theme
data directory: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/themes/buddyboss-theme/inc/admin/framework/redux-core/
browser:
Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36
Browser: Chrome
Version: 118.0.0.0
Platform: Apple redux-instance-buddyboss_theme_options opt_name: buddyboss_theme_options
global_variable: buddyboss_theme_options
dev_mode: false
ajax_save: true
page_slug: buddyboss_theme_options
page_permissions: manage_options
menu_type: submenu
page_parent: buddyboss-platform
compiler: true
output: true
output_tag: true
templates_path: /home/1041812.cloudwaysapps.com/fcwudvqxav/public_html/wp-content/themes/buddyboss-theme/inc/admin/redux-templates/panel/
extensions:
Bb Typography: 1.0.4
Custom Image Select: 3.0.0
Customizer: 4.0.0
Image: 3.0.0
Import Export: 4.0.0
Options Object: 4.0.0
Repeater: 1.0.4 wp_mail_smtp version: 3.9.0
license_key_type: lite
debug: No debug notices found.
lite_install_date: Aug 14, 2023 @ 5:15pm wpforms version: 1.8.4.1
lite: Aug 25, 2023 @ 12:28am
upload_dir: Writable
total_forms: 1
total_submissions: undefined
Viewing 11 replies - 1 through 11 (of 11 total)