Doesn’t work, no idea what is wrong

  • Resolved thetravelgal

    (@thetravelgal)


    5 years, 11 months ago

    There is a form, but there is no way to actually submit a comment or subscribe or anything. It’s the same for all posts. It’s like something is missing. Right now this plug in is a total failure.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter thetravelgal

    (@thetravelgal)

    I used to use Jetpack – no problems with that.

    Thread Starter thetravelgal

    (@thetravelgal)

    Comment settings on the WP dashboard should be left blank?

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi @thetravelgal,
    I see JetPack JS error which affects wpDiscuz form.
    Please make sure the Jetpack Comments is disabled in Jetpack settings.

    Thread Starter thetravelgal

    (@thetravelgal)

    Is there some other comment setting connected to Jetpack other than the Jetpack settings? As far as I can tell it is disabled. . .

    Thread Starter thetravelgal

    (@thetravelgal)

    I totally eliminated Jetpack and that made no difference that I can see. It’s like it half works – see this post for a better example of a post that had existing comments, but where new ones can’t be added. https://explorationvacation.net/2018/11/a-stroll-through-the-baroque-flower-garden-of-kromeriz-castle-czechia/

    Plugin Author gVectors Team

    (@gvectors-team)

    I see error message “ReferenceError: Cookies is not defined”. So somehow to Cookie JS lib is not loaded correctly or it’s totally crashed on your website. Let start from plugins…

    I see the HTML/JS/CSS are compressed minified. And It affects the JS functions. Please reset the cache, reset the minifyer optimizer plugin caches and test it if it doesn’t helped please disable those plugins for a while.

    If it doesn’t help, please disable all plugins, only keep wpDiscuz, and check it. If it starts working, you should enable back plugins one by one and check after each activation to find the problem maker.

Viewing 6 replies - 1 through 6 (of 6 total)
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