cde05

Indeed, it seems that this problem only occurs in admin mode: by doing the same simulations online, these error blocks do not appear in my case too

Hi,

no change on my part for both options ??

I have a few plugin, only 1 for WooCommerce (flexible shipping) and I had already tested to deactivate all (as advised all along the support)

Thanks for your help

Thanks for your reply and your support !

This is the same for me :

1. Subscription Table changes

• when I subscribe for an out of stock product, I’m added in the table with a gray button with “subscribed” (or something like this)
• when I add 1 product available (this is the minimum required as per my settings) the line is updated : the button is green with “mail sent”. But no reception…
• and then I do “Send Instock Mail” manually, no mail also

2. Email status : all is written as sent, but never go it …

Cron Status
WP_CRON ACTIVE

Settings Configuration
Success Subscription Mail DISABLED
Back In Stock Email ENABLED
Success Subscription Email Subject PRESENT
Success Subscription Email Message PRESENT
Back In Stock Email Subject PRESENT
Back In Stock Email Message PRESENT

Email Status
Email sent successfully, last tested on: 2023-03-08 06:58:08

Active Add-on(s)
Is Subscribe Form Template Override/loaded from Theme? NO

And global WooCommerce status
(a lot of tests : by changing Background Process Engine / by updating theme / by testing with an other product……)

2023-03-07T11:41:16+00:00 INFO Subscriber cxxxxxx successfully subscribed – 714
2023-03-07T11:45:13+00:00 INFO Stock found for Variation id 585 and Background Process queued for 714
2023-03-07T11:45:13+00:00 INFO Variation id 585 Instock Background Process started – Total: 1
2023-03-07T11:45:23+00:00 INFO Automatic Instock Mail Triggered for ID 714 with cxxxxxx
2023-03-07T11:51:06+00:00 INFO Manual Instock Mail sent to cxxxxxx – 714
2023-03-07T11:56:46+00:00 INFO Manual Instock Mail sent to cxxxxxx – 714
2023-03-07T12:05:47+00:00 INFO Manual Instock Mail sent to cxxxxxx – 714
2023-03-07T12:18:12+00:00 INFO Subscriber cxxxxxx successfully subscribed – 715
2023-03-07T12:19:56+00:00 INFO Stock found for Variation id 585 and Background Process queued for 715
2023-03-07T12:19:56+00:00 INFO Variation id 585 Instock Background Process started – Total: 1
2023-03-07T12:19:56+00:00 INFO Automatic Instock Mail Triggered for ID 715 with ccxxxxxx
2023-03-07T13:21:23+00:00 INFO Manual Instock Mail sent to cxxxxxx – 715
2023-03-07T13:23:08+00:00 INFO Manual Instock Mail sent to cxxxxxx – 715
2023-03-07T13:26:49+00:00 INFO Subscriber cxxxxxx successfully subscribed – 716
2023-03-07T13:27:02+00:00 INFO Manual Instock Mail sent to cxxxxxx – 716
2023-03-07T14:07:55+00:00 INFO Manual Instock Mail sent to cxxxxxx – 716
2023-03-07T14:31:22+00:00 INFO Subscriber cxxxxxx successfully subscribed – 718
2023-03-07T14:34:18+00:00 INFO Stock found for Variation id 589 and Background Process queued for 718
2023-03-07T14:34:18+00:00 INFO Variation id 589 Instock Background Process started – Total: 1
2023-03-07T14:34:21+00:00 INFO Automatic Instock Mail Triggered for ID 718 with cxxxxxx
2023-03-07T14:41:05+00:00 INFO Manual Instock Mail sent to cxxxxxx – 718