Christine

https://www.ads-software.com/support/topic/3-0-5-release/

https://www.ads-software.com/support/topic/3-0-5-release/

We are releasing the next update 3.0.5 any minute now, hang tight!

Thanks so much for your help Olgierd,

You can turn it off now and this will be fixed in our next update, which is going to be released within minutes.

This error will be resolved in our next update 3.0.5, which we are releasing within minutes… Please hang in there!

I didn’t even see them @thanewest, and yes, they would have been very helpful. We are releasing 3.0.5 momentarily; however, if you encounter any additional errors, would you please email your error logs to [email protected]?

Thanks in advance.
~ Christine

Okay, thank you for explaining.

I am not sure I understand Klaus; however, it is my understanding that Social Warfare is GDPR compliant. I am going to ping one of our founders, Dustin Stout, to see if he can answer your question.

Interesting…

Okay, if you submitted a ticket, our developer is aware of the issue.

Thanks so much for letting us know.
Christine

Hi @jdembowski

I don’t understand why you are moderating, especially as I had already replied?

Please help me understand.
Christine

Thank you Olgierd,

Our developer is looking at it now. I will let you know when he is done.

Thank you,
Christine

Hi … I am posting our canned response below in case you missed any of the steps. Did you clear any caching plugins, Cloudflare, CDNs, Autoptimize, etc. completely? That seems to be a step that many miss.

Also, we will have version 3.0.5 available later today which will resolve the majority of issues that people are experiencing.

Thanks,
Christine

===Start Canned Response===

First, let me apologize for the chaos the update has caused. As much as we test prior to releasing a new version of Social Warfare, there are always variables we can’t account for until we get reports from our users.

Version 3.0.4 is available and should resolve issues with (1) pages and posts loading blank, (2) fatal errors, and (3) warnings showing on the front end. There are still some bugs we are working on, but 3.0.4 should not crash your site. BOTH PLUGINS will need to be updated – please follow these steps:

(1) Access your site files via FTP or your host’s file manager if you can’t delete the plugins through your site dashboard. You want to delete /wp-content/plugins/social-warfare/ (the whole folder) and /wp-content/plugins/social-warfare-pro/ (the whole folder) if you use Social Warfare Pro.

(2) After deleting, go to Plugins > Add New and search for Social Warfare. You should see version 3.0.4 available.

(3) Visit this link to download Social Warfare Pro version 3.0.4: https://warfareplugins.com/updates/social-warfare-pro/social-warfare-pro.zip

(4) After updating and activating both plugins, clear any caching plugins, Cloudflare, CDNs, Autoptimize, etc. completely.

(5) Check the front end view of your site to make sure there are no errors. If you see errors, please send an email to [email protected] to open a ticket and please include the exact error message you see so we can assign it to a developer.

Hi @kiliot and @ande1352. The data is not lost. It is still in your database. We will be releasing version 3.0.5 in a few hours which will restore these settings.

Thanks,
Christine

Hi Juan,

We have fixed both of these errors and they will be in the 3.0.5 update which we will be releasing today.

Thanks so much.
Christine

Hi Olgierd,

We are aware but we are having trouble replicating it. Can you provide a link to a post where you are having this issue?

Thanks,
Christine