cecilette

I’ll follow up by email, thanks.

I tried that and it didn’t work.

I tried deactivating the acf gravity forms add-on and then I still get this error:

Fatal error: Uncaught Error: Class 'plainview\sdk_broadcast\wordpress\base' not found in /code/wp-content/plugins/threewp-broadcast/src/ThreeWP_Broadcast.php:8 Stack trace: #0 /code/wp-content/plugins/duplicate-post/vendor/composer/ClassLoader.php(571): include() #1 /code/wp-content/plugins/duplicate-post/vendor/composer/ClassLoader.php(428): Composer\Autoload\includeFile('/code/wp-conten...') #2 [internal function]: Composer\Autoload\ClassLoader->loadClass('threewp_broadca...') #3 /code/wp-content/plugins/threewp-broadcast/ThreeWP_Broadcast.php(30): spl_autoload_call('threewp_broadca...') #4 /code/wp-admin/includes/plugin.php(2313): include_once('/code/wp-conten...') #5 /code/wp-admin/plugins.php(192): plugin_sandbox_scrape('threewp-broadca...') #6 {main} thrown in /code/wp-content/plugins/threewp-broadcast/src/ThreeWP_Broadcast.php on line 8

….so then I deactivated the duplicate post plugin and I get this error

Fatal error: Uncaught Error: Class 'plainview\sdk_broadcast\wordpress\base' not found in /code/wp-content/plugins/threewp-broadcast/src/ThreeWP_Broadcast.php:8 Stack trace: #0 /code/wp-content/plugins/threewp-broadcast/vendor/composer/ClassLoader.php(444): include() #1 /code/wp-content/plugins/threewp-broadcast/vendor/composer/ClassLoader.php(322): Composer\Autoload\includeFile('/code/wp-conten...') #2 [internal function]: Composer\Autoload\ClassLoader->loadClass('threewp_broadca...') #3 /code/wp-content/plugins/threewp-broadcast/ThreeWP_Broadcast.php(30): spl_autoload_call('threewp_broadca...') #4 /code/wp-admin/includes/plugin.php(2313): include_once('/code/wp-conten...') #5 /code/wp-admin/plugins.php(192): plugin_sandbox_scrape('threewp-broadca...') #6 {main} thrown in /code/wp-content/plugins/threewp-broadcast/src/ThreeWP_Broadcast.php on line 8

Hi,

Thank you for your quick response. I put the shortcode for the lightbox on the page with the same class name and I’m able to open the brochure again.

Hi Nathalie,

Here is the report. I replaced the name of the website. Thanks!

Wordpress
——————————————-

Home Url: https://mywebsite.com
Site Url: https://mywebsite.com
Login Url: https://mywebsite.com/wp-login.php
Version: 5.8
Debug Mode: No
Debug Log: No
Debug Display: Yes
Locale: en_US
Multisite: No
Page For Posts: Blog (#146) [https://mywebsite.com/blog/]
Page On Front: Home (#13) [https://mywebsite.com/]
Permalink Structure: /%postname%/
Show On Front: page
Wp Cron: Yes

Settings
——————————————-

Version: 5.1.2
Db Version: 5.1.2
Course Catalog:(#14235) []
Membership Catalog:(#14236) []
Student Dashboard: Dashboard (#14238) [https://mywebsite.com/dashboard/]
Checkout Page:(#14237) []
Course Catalog Per Page: 9
Course Catalog Sorting: menu_order,ASC
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order
Site Membership: Not Set
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint:
Autogenerate Username: yes
Password Strength Meter: yes
Minimum Password Strength: strong
Terms Required: no
Terms Page: Not Set
Checkout Names: required
Checkout Address: required
Checkout Phone: optional
Checkout Email Confirmation: yes
Open Registration: no
Registration Names: required
Registration Address: optional
Registration Phone: hidden
Registration Voucher: optional
Registration Email Confirmation: no
Account Names: required
Account Address: required
Account Phone: optional
Account Email Confirmation: yes
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: no
Country: US
Currency: USD
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: mywebsite
Email Footer Text:
Email Header Image:
Cert Bg Width: 800
Cert Bg Height: 616
Cert Legacy Compat: no

Constants
——————————————-

LLMS_REMOVE_ALL_DATA: undefined
LLMS_REST_DISABLE: undefined
LLMS_SITE_FEATURE_RECURRING_PAYMENTS: undefined
LLMS_SITE_IS_CLONE: undefined

Gateways
——————————————-

Manual: Disabled
Manual Logging:
Manual Order: 1

Server
——————————————-

Mysql Version: 5.7.34
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 10000
Php Max Upload Size: 50 MB
Php Memory Limit: 512M
Php Post Max Size: 100M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 3600
Php Version: 7.3.28-2+ubuntu18.04.1+deb.sury.org+1
Software: Apache
Wp Memory Limit: 40M

Browser
——————————————-

HTTP USER AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.107 Safari/537.36

Theme
——————————————-

Name: mywebsite
Version: 1.0.0
Themeuri: https://mywebsite.com/
Authoruri: https://ceciledesignstudio.com/
Template: pro
Child Theme: Yes
Llms Support: No

Plugins
——————————————-

Advanced Custom Fields: 5.9.9
Advanced Custom Fields PRO: 5.9.9
Akismet Anti-Spam: 4.1.10
Autoptimize: 2.9.0
Better Search Replace: 1.3.4
Classic Editor: 1.6.2
Conditionally display featured image on singular pages and posts: 2.8.1
Essential Grid: 3.0.12
Gravity Forms: 2.5.8
Gravity Forms HubSpot Add-On: 1.5
Gravity Forms Range Slider Add-On: 1.1.1
Gravity Forms User Registration Add-On: 4.8
Header Footer Code Manager: 1.1.10
HubSpot All-In-One Marketing – Forms, Popups, Live Chat: 8.4.5
LifterLMS: 5.1.2
MainWP Child: 4.1.7
ManageWP – Worker: 4.9.9
mXchange: 6.1.0
Popup Maker: 1.16.2
Post Duplicator: 2.23
Redirection: 5.1.3
Safe SVG: 1.9.9
ShortPixel Image Optimizer: 4.22.3
Slider Revolution: 6.5.4
SSL Insecure Content Fixer: 2.7.2
UberMenu 3 – The Ultimate WordPress Mega Menu: 3.7.4
UpdraftPlus – Backup/Restore: 1.16.59
Yoast SEO: 16.8

Integrations
——————————————-

BbPress: No
BuddyPress: No

Template Overrides
——————————————-

loop.php (ver: 3.14.0): /nas/content/live/mywebsite/wp-content/themes/pro-child/lifterlms/ (ver: 3.14.0)`

Hi Will,

Go to https://merlinone.com/dashboard/lost-password/
Enter and email and click reset password, and the text doesn’t change.
The reset email does get sent (if you’re a user).

Thanks for your help!

Hi @willmiddletonlifterlms,

Thanks for the response and sorry I missed your reply last week!

We are indeed hosted on WP-Engine. I had their support exclude /dashboard/lost-password/ and /dashboard/ from the cache.

The password reset key error is gone! …but there’s a secondary issue where the reset password button appears to do nothing (no confirmation message). As a result, users will click on it multiple times and get a bunch of reset emails.

Do you have any ideas on how to fix that?

Thanks!
Cecile

Hi,

That worked perfectly. Thanks for the quick response!

Hi @prophecy2040,

Thank you for your work on this plugin!
Do you have any updates on making the plugin work with the new API?

Thanks,
Cecile

I just go to Engagements > Certificates and view it.

I can see the url is different when I access it this way vs. from the front-end.

I can hide the header and footer on the certificate template targeting .llms_my_certificate-template-default or .single-llms_my_certificate

… but do I hide them ONLY in the html file that gets saved out. Can you point me in the right direction, please?

Well that was dumb. I figured it out. I was testing the certificate without completing the course associated with it. I did and now it works!
Ideally the certificate would work for admins regardless, but at least it works now.

Anything I can do to hide the header and footer from the html file?… but not from the certificate page?

Thanks for your help!

Hi Thomas,

It definitely would be nice to download a PDF but understand the complexity of generating PDFs. I’ve done it before with the FPDF library (https://www.fpdf.org/) but it probably doesn’t work for background images or anything visually complex.

I uploaded the html here: https://www.dropbox.com/s/b2xuz20xgx55iqk/certificate-qmubjbt6kkod.html?dl=0

This is a staging site on WP-Engine. I didn’t see anything abnormal in the .htaccess file.

Let me know if you figure it out, thanks!

@shazahm1 That makes sense, thanks!

So actually…. the issue there is that when you are inserting a TOC manually in the post content via shortcode (so it’s not on top anymore)….then it shouldn’t be automatically inserted on top of the excerpt. Makes sense?

Thanks so much for trying to help @shazahm1. I tried the new plugin and it didn’t make a difference. Then I checked the plugin settings and it was set to insert at the top even though I had set it to before first heading (someone must have changed it)! It was displaying before the first heading because the authors are using the shortcode anyways, not inserting it automatically, so I didn’t realize. I changed it back to before first heading and the excerpts look good now. Thanks!