cenay

Adding my 0.02 cents worth.

I have:

WooCommerce 8.0.3
PHP 8.2.9
WordPress 6.3.1

Installed WooCommerce and activated it and got a truck ton of messages in my debug log. Here’s what happened and how to recreate it.

https://app.screencast.com/YgWGXsHa0vCA5

It appears that WooCommerce 8 isn’t compatible with PHP 8.2.9. Is there a road map for when this will be resolved? I have a customer looking to open her store this week, and I am running into all kinds of issues getting Woo up and running.

Thanks for the reply @silvercolt45

How can I get you those credentials without publicly posting them here?

Thanks Matt for your reply.

To answer your various questions:

• My Starfish Reviews is version 3.1.4. Currently marked as the latest version.
• Further details on my setup: I am using Oxygen Builder (which replaces the theme). Oxygen uses shortcodes with no difficulties for Gravity Forms, LearnDash, Ultimate FAQ (etc).

Disappointed to hear some of the things we had in the Rich Reviews plugin (like the Testimonials Average stars) is no longer available. I doubt my client will make the jump from free to $37/mo per site (he has three) just to get the averages.

I did as you requested, and inserted the two shortcodes in question onto a plain (Classic editor) page content and this is what is rendered: https://app.screencast.com/WjQTZlObBzZXj

Appreciate your continued efforts to help me resolve this.

Two weeks, and no reply?

Oxygen is a plugin, not a theme, just FYI.

I was able to force it to show up by adding some custom CSS that overrides the “height” that something within the plugin sets to 0.

Another FYI, I use Oxygen almost exclusively, and use FooGallery and FooLight box on a bunch of site so I’ve gotten pretty good at troubleshooting. This one is baffling even tho I solved it.

And BTW, telling me you have no plans to address the error isn’t the same as resolving the issue, just FYI.

So, to be clear, the free plugin you took over is migrating to a paid plugin with no option to keep the existing plugin working unless we are willing to accept that things don’t work as expected?

It took a while to debug this, but for any looking into this issue as well.. I did as suggested and one at a time deactivated plugins and tried the database update between each one. I eventually found the one that was blocking me, and the database updated.

PITA if you ask me. Thanks for all the help.

CLOSED

I see no one let you know how to make this change. A quick and easy way is to create a new selector in your child theme (assuming you have one) that alters the values. For example, in this image (see link), you can see I changed the font-size to 57px, and the top value to -34 and left value to -19px to pop it up and away a little.

You can also use the customize feature to add a little extra CSS

.testimonial_group .testimonial .rr_review_text .drop_cap {
    font-size: 57px !important;
    top: -34px !important;
    left: -19px !important;
}

Or you can use something like Snippets or WPCodeBox to inject your own CSS where needed.

1) System status below.
2) I’ve checked the fatal errors log and there appears to be nothing related to Woo in there. (I did find a couple of errors related to my backup plugin which I am working to resolve.
3) I’ve verified the CRON jobs are firing correctly with the host. They run every 5 minutes.

System Status info:

### WordPress Environment ###

WordPress address (URL): https://psi-ceu.com
Site address (URL): https://psi-ceu.com
WC Version: 6.9.4
REST API Version: ? 6.9.4
WC Blocks Version: ? 8.3.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.30
PHP Post Max Size: 100 MB
PHP Time Limit: 600
PHP Max Input Vars: 3000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.16-MariaDB
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.6.1
WC Database Prefix: wp_
Total Database Size: 1187.66MB
Database Data Size: 829.94MB
Database Index Size: 357.72MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.13MB + Index: 0.36MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 16.52MB + Index: 10.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.19MB + Index: 0.23MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 1.52MB + Index: 1.23MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
wp_cc_abandoned_carts: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 2.52MB + Index: 1.20MB + Engine InnoDB
wp_em_bookings: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_em_events: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
wp_em_locations: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_em_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_em_tickets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_em_tickets_bookings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fooevents_check_in: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gfei_import_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gf_addon_feed: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gf_addon_payment_callback: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_addon_payment_transaction: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gf_entry: Data: 5.52MB + Index: 1.92MB + Engine InnoDB
wp_gf_entry_meta: Data: 16.55MB + Index: 24.59MB + Engine InnoDB
wp_gf_entry_notes: Data: 3.52MB + Index: 0.56MB + Engine InnoDB
wp_gf_form: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_meta: Data: 22.52MB + Index: 0.00MB + Engine InnoDB
wp_gf_form_revisions: Data: 0.13MB + Index: 0.03MB + Engine InnoDB
wp_gf_form_view: Data: 1.52MB + Index: 0.47MB + Engine InnoDB
wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_huge_it_videogallery_galleries: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_huge_it_videogallery_videos: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_ld_notifications_delayed_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learndash_pro_quiz_category: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learndash_pro_quiz_form: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learndash_pro_quiz_lock: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_learndash_pro_quiz_master: Data: 0.43MB + Index: 0.01MB + Engine MyISAM
wp_learndash_pro_quiz_prerequisite: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_learndash_pro_quiz_question: Data: 11.33MB + Index: 0.28MB + Engine MyISAM
wp_learndash_pro_quiz_statistic: Data: 52.24MB + Index: 21.99MB + Engine MyISAM
wp_learndash_pro_quiz_statistic_ref: Data: 4.75MB + Index: 6.70MB + Engine MyISAM
wp_learndash_pro_quiz_template: Data: 0.45MB + Index: 0.00MB + Engine MyISAM
wp_learndash_pro_quiz_toplist: Data: 1.84MB + Index: 0.38MB + Engine MyISAM
wp_learndash_user_activity: Data: 32.41MB + Index: 62.09MB + Engine MyISAM
wp_learndash_user_activity_meta: Data: 150.14MB + Index: 137.55MB + Engine MyISAM
wp_linkcategorymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_links_extrainfo: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_mainwp_stream: Data: 1.38MB + Index: 1.13MB + Engine InnoDB
wp_mainwp_stream_meta: Data: 2.02MB + Index: 5.13MB + Engine InnoDB
wp_options: Data: 10.36MB + Index: 0.27MB + Engine InnoDB
wp_postmeta: Data: 93.56MB + Index: 33.13MB + Engine InnoDB
wp_posts: Data: 195.56MB + Index: 8.06MB + Engine InnoDB
wp_pp_login_builder: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_pp_password_reset_builder: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_pp_registration_builder: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_prli_clicks: Data: 0.02MB + Index: 0.19MB + Engine InnoDB
wp_prli_links: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_sc_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_redirection_404: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_responsive_video_gallery_plus_responsive_lightbox: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_richreviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rtafar_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shortpixel_folders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_shortpixel_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_shortpixel_postmeta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_shortpixel_queue: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_social_users: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_surveys_answer: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_surveys_question: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_surveys_result: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_surveys_result_answer: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_surveys_survey: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
wp_term_relationships: Data: 0.33MB + Index: 0.25MB + Engine InnoDB
wp_term_taxonomy: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
wp_ualp_user_activity: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_uap_action_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_uap_action_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wp_uap_action_log_meta: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_uap_closure_log: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_uap_closure_log_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_uap_recipe_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_uap_recipe_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wp_uap_trigger_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_uap_trigger_logs_view: Data: 0.00MB + Index: 0.00MB + Engine
wp_uap_trigger_log_meta: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_usermeta: Data: 169.56MB + Index: 21.06MB + Engine InnoDB
wp_users: Data: 0.47MB + Index: 0.42MB + Engine InnoDB
wp_user_registration_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.27MB + Index: 0.22MB + Engine InnoDB
wp_wc_download_log: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 2.52MB + Index: 3.70MB + Engine InnoDB
wp_wc_order_stats: Data: 0.36MB + Index: 0.33MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_zapier_history: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wfblockediplog: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.22MB + Index: 0.06MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpb2d_processed_dbtables: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_entry_fields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpss_answers_30: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpss_fields_30: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpss_questions_30: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpss_quizzes_30: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpss_results_30: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpss_routes_30: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_abandonment_coupon: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 4.52MB + Index: 7.00MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.22MB + Index: 0.30MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_prominent_words: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_links: Data: 2.52MB + Index: 1.88MB + Engine InnoDB
wp_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 7
acf-field-group: 2
amchart: 1
attachment: 1878
awesome-surveys: 12
bsf-sidebar: 2
coursenote: 62
ct_template: 10
custom_css: 1
encyclopedia: 1
event_magic_tickets: 1118
faq: 1
glossary: 2
ld-notification: 3
link_library_links: 240
nav_menu_item: 42
oembed_cache: 97
page: 52
pm_insight: 2245
pm_page: 1141
pm_report: 130
pm_site_change: 108
post: 23
postman_sent_mail: 250
product: 141
revision: 21624
sfwd-certificates: 40
sfwd-courses: 35
sfwd-essays: 73
sfwd-lessons: 1412
sfwd-question: 5228
sfwd-quiz: 662
sfwd-topic: 30
shop_coupon: 4
shop_order: 3318
shop_order_refund: 76
sidebar: 1
sp_wps_shortcodes: 2
tablepress_table: 100
tribe_events: 2
tribe_venue: 1
ufaq: 26
ultimate_slider: 1
uo-trigger: 1
user_registration: 1
visualizer: 2
wcps: 2
woo_discount: 2
woo_mb_template: 10
wpcb_snippet_post: 4
wpes_answers: 5
wpes_survey: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (61) ###

Product Customer List for WooCommerce: by Kokomo – 3.1.1
Action Scheduler - Disable Default Queue Runner: by Prospress Inc. – 1.0.0
Add Assets: by Cenay Nailor – 1.1.5
Advanced Custom Fields PRO: by WP Engine – 6.0.2
Antispam Bee: by pluginkollektiv – 2.11.1
BackWPup: by Inpsyde GmbH – 3.10.0
Classic Editor: by WordPress Contributors – 1.6.2
Custom Post Type UI: by WebDevStudios – 1.13.1
Hydrogen Pack: by Clean Plugins – 1.4.0
ES Woocommerce ActiveCampaign: by EqualServing.com – 2.0.3
EWD Premium Helper: by Etoile Web Design – 0.0.22
Flexible Checkout Fields: by WP Desk – 3.4.2
FooEvents for WooCommerce: by FooEvents – 1.15.12
FooEvents Custom Attendee Fields: by FooEvents – 1.6.22
FooEvents Multi-Day: by FooEvents – 1.6.2
FooEvents PDF Tickets: by FooEvents – 1.9.19
Gallery - Video Gallery: by Huge-IT – 2.2.3
Gravity Forms: by Gravity Forms – 2.6.7
Gravity Forms ActiveCampaign Add-On: by Gravity Forms – 2.0
Gravity Forms Signature Add-On: by Gravity Forms – 4.3
Gravity Forms Stripe Add-On: by Gravity Forms – 4.2
Gravity Forms Survey Add-On: by Gravity Forms – 3.7
Gravity Forms User Registration Add-On: by Gravity Forms – 5.0
LearnDash Licensing & Management: by LearnDash – 1.1.2
LearnDash LMS - Notifications: by LearnDash – 1.5.3
LearnDash LMS - ProPanel: by LearnDash – 2.1.4.1
LearnDash LMS - WooCommerce Integration: by LearnDash – 1.9.4.1
Woo Login Redirect Pro: by wpdoctor – 2.2.2
Maintenance: by WebFactory Ltd – 4.06
MainWP Child Reports: by MainWP – 2.0.8
MainWP Child: by MainWP – 4.2.6
NinjaFirewall (WP+): by The Ninja Technologies Network – 4.5.4
Oxygen Elements for WooCommerce: by Soflyy – 2.0
Oxygen: by Soflyy – 4.0.4
Better Find and Replace: by CodeSolz – 1.4.1
Redis Object Cache: by Till Krüss – 2.2.0
Reveal IDs: by Oliver Schl?be – 1.5.4
Rich Reviews by Starfish: by Starfish Reviews – 1.9.14
LearnDash LMS: by LearnDash – 4.3.1.2
ShortPixel Image Optimizer: by ShortPixel – 5.0.9
Sidebar Manager: by Brainstorm Force – 1.1.7
Simple Google reCAPTCHA: by Michal Novák – 4.0
TablePress: by Tobias B?thge – 1.14
Tawk.to Live Chat: by Tawkto – 0.7.2
Ultimate FAQ - WordPress FAQ and Accordion Plugin: by  – 2.1.17
Uncanny Toolkit for LearnDash: by Uncanny Owl – 3.6.3
Uncanny Toolkit Pro for LearnDash: by Uncanny Owl – 3.9.1
User Activity Log: by Solwin Infotech – 1.4.9
User Switching: by John Blackbourn & contributors – 1.7.0
Product Subtitle For WooCommerce: by Varun Sridharan – 4.6.2
Woo Login Redirect: by WP Doctor – 2.2.4
WPC Product Bundles for WooCommerce (Premium): by WPClever – 6.2.1
Print Invoice & Delivery Notes for WooCommerce: by Tyche Softwares – 4.6.5
WooCommerce First Data Payeezy Gateway: by SkyVerge – 4.9.0
WooCommerce Order Status Control: by SkyVerge – 1.14.1
WooCommerce Social Login: by SkyVerge – 2.11.2
WooCommerce Zapier: by OM4 Software – 2.3.0
WooCommerce: by Automattic – 6.9.4
Yoast SEO: by Team Yoast – 19.7.1
WPCodeBox: by WPCodeBox – 1.4.1
WPCodeBox: by WPCodeBox – 1.4.1

### Inactive Plugins (2) ###

LearnDash Content Cloner: by WisdmLabs – 1.2.9.3
Redirection: by John Godley – 5.3.4

### Dropin Plugins (2) ###

fatal-error-handler.php: fatal-error-handler.php
object-cache.php: Redis Object Cache Drop-In

### Must Use Plugins (3) ###

0-ninjafirewall.php: by The Ninja Technologies Network – 1.0
LearnDash LMS Multisite: by LearnDash – 1.0.0
Nexcess Managed Apps: by Nexcess – 1.32.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
phive_booking (phive_booking)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #40547 - /shop/
Cart: #40057 - /cart/
Checkout: #40052 - /checkout/
My account: #40077 - /woo-account/
Terms and conditions: #43249 - /terms/

### Theme ###

Name: Twenty Twenty
Version: 2.0
Author URL: https://www.ads-software.com/
Child Theme: ?
Parent Theme Name: Twenty Twenty
Parent Theme Version: 2.0
Parent Theme Author URL: https://www.ads-software.com/
WooCommerce Support: ?

### Templates ###

Overrides: /chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/cart/cart-empty.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/cart/cart.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/checkout/form-checkout.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/checkout/terms.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/checkout/thankyou.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/emails/admin-new-order.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/emails/customer-completed-order.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/emails/customer-invoice.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/emails/customer-reset-password.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/single-product/short-description.php
/chroot/home/a663432f/0c9b26f528.nxcli.net/html/wp-content/plugins/add-assets/child-theme/woocommerce/single-product/tabs/description.php

### Payeezy Gateway Credit Card ###

Environment: Production
Tokenization Enabled: 
Debug Mode: Off

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-01 20:35:23 -07:00
Options: ?
Notes: 27
Onboarding: completed

### Social Login ###

Facebook: ? Available
Twitter: Disabled
Google: ? Available
Amazon: Disabled
Linkedin: Disabled
Paypal: Disabled
Disqus: Disabled
Yahoo: Disabled
Vkontakte: Disabled

### Action Scheduler ###

Complete: 3,937
Oldest: 2022-04-22 08:26:43 -0700
Newest: 2022-09-28 21:05:03 -0700

Pending: 951
Oldest: 2022-06-06 13:42:08 -0700
Newest: 2022-09-30 11:28:10 -0700

### WooCommerce Zapier ###

Database Version: ? 14
Detailed Logging Enabled: No
Legacy Mode Disabled: ? Yes
SSL: ? Yes
REST API Authentication Key(s): ? 0
Task History Record Count: ? 446
Webhook #45: WooCommerce Zapier
- Status: active
- Trigger: order.paid
- Delivery Count: 306
Deleted Webhook Delivery Count: 140

### Status report information ###

Generated at: 2022-09-30 13:44:58 -07:00

Just touching base… ticket submitted 18 Aug 2022 10:39 AM — still no acknowledgement or reply. Did you guys see this? (It came in as Sue Marostica since she is the account holder, I am just her webmaster).

Ticket currently says “On Hold” since 21 Aug 2022 9:05pm

I posted a ticket and still no acknowledgement.

I did as requested, and sadly it had no effect. https://www.screencast.com/t/hAxpfSsAmD

Recap:
Downloaded the requested ZIP file, uploaded to the site and activate (failed, due to an error “Cannot redeclare add_plugins_page_event_maanger_settings_link(), previously declared…”) so I deactivated both, deleted both, and uploaded again. Activated the new version.

Went to one of two events that are currently “Pending Review” and opened in a new tab (worked). Published that event, and opened in a new tab. Failed.

• This reply was modified 2 years, 3 months ago by cenay.

Thanks for the reply.

Made a video with the answers here: https://www.screencast.com/t/g348LoZC8zDx

RECAP for the forum: Two admin users, both are me. One is used when I need tech help so I can supply credentials and then change them out, the other is me. Password on that account was changed out four times now, last one yesterday. No Rest API keys, Legacy Rest is not enabled.

65 new users added since I submitted the ticket yesterday.

Thanks in advance for any help!

No update. They won’t even acknowledge I had setup a staging site for them to play in. The problem is ongoing, and the plugin won’t be supported much longer.

One thing they did find was that one of my plugins (All Products for WooCommerce Subscriptions) wasn’t playing nice with the new plugin (Paypal Payments). I guess we are in a waiting mode for that to be resolved, before I can upgrade the Payment plugin.

Not sure what the hold up is…