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  • Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    We can’t update Woocommerce and WordPress as this would mean something might break on the website but we updated the extension to 4.1.9 which is the latest and got the errors below:

    [07-Jun-2023 10:01:42 UTC] PHP Fatal error: Uncaught Error: Call to undefined function str_starts_with() in /home/u834068453/domains/xxx.com/public_html/wp-content/plugins/woocommerce-amazon-fulfillment/lib/class-ns-mcf-fulfillment.php:1186
    Stack trace:

    0 /home/u834068453/domains/xxx.com/public_html/wp-content/plugins/woocommerce-amazon-fulfillment/lib/class-ns-mcf-fulfillment.php(378): NS_MCF_Fulfillment->get_shipping_speed_category(Object(Automattic\WooCommerce\Admin\Overrides\Order))

    1 /home/u834068453/domains/xxx.com/public_html/wp-content/plugins/woocommerce-amazon-fulfillment/lib/class-ns-mcf-woocommerce.php(303): NS_MCF_Fulfillment->post_fulfillment_order(Object(Automattic\WooCommerce\Admin\Overrides\Order), true)

    2 /home/u834068453/domains/xxx.com/public_html/wp-includes/class-wp-hook.php(303): NS_MCF_WooCommerce->process_order_meta_box_actions(Object(Automattic\WooCommerce\Admin\Overrides\Order))

    3 /home/u834068453/domains/xxx.com/public_html/wp- in /home/u834068453/domains/xxx.com/public_html/wp-content/plugins/woocommerce-amazon-fulfillment/lib/class-ns-mcf-fulfillment.php on line 1186

    Is there any way you can get it to work with our current version of WordPress of Woocommerce or should we consider cancelling our purchase and looking for another plugin for Amazon fulfilment service?

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

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    `

    Can you also please delete this broken image from your cache?

    https://i0.wp.com/www.laurenstonecollections.com/wp-content/uploads/2021/11/E70C34DA-F70C-4FC6-88E6-85DF1F35D094_1_105_c.jpeg?fit=150%2C150&ssl=1

    Why did some of our images get broken? How can we reset cache from your cloud to keep using Jetpack for images?

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hi, thanks we have sent the details to you at support link.

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Or in other words, taxonomy attributes do not work for above 200 characters in database. But custom fields do take more than 200 characters somehow. How can we pull custom fields data in WP lister for amazon profiles? The below shortcodes did not work to pull the data

    [meta_test-bullet-1]
    [attribute_test-bullet-1]

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hello,

    We have another question for you

    So let’s say we want to list our products from a google excel spreadsheet and in there we have 5 bullet points to list on amazon. Amazon allows 500 characters in each bullet point so we have that in our excel file. While importing the file the bullet points do not get imported because that many character entry cannot be written on database but when we reduce the character count to 200, it gets imported successfully. Is there a workaround to this issue to utilise all 500 characters on amazon?

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    It worked thank you! ??

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hi, so we replaced | characters with | in our google drive file, and we selected ?Decode HTML entities with?html_entity_decode

    Unfortunately, it didn’t work. What do you suggest?

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hi, yes all is fixed now it is working, thanks ??

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hello, we have tested some things and the issue disappears when either we disable lazy load feature of Jetpack, or disable Litespeed plugin entirely.

    We went with disabling the lazy load feature of Jetpack and use Litespeed’s lazy load feature instead and now the site functions properly and all the images are showing.

    Because this is a live site, I cannot create an environment to reproduce the issue for you but the issue is resolved on our end.

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hello, we have tested some things and the issue disappears when either we disable lazy load feature of Jetpack, or disable Litespeed plugin entirely.

    We went with disabling the lazy load feature of Jetpack and use Litespeed’s lazy load feature instead and now the site functions properly and the images are showing.

    Because this is a live site, I cannot create an environment to reproduce the issue for you but the issue is resolved on our end..

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    The issue disappears when either we disable lazy load feature of Jetpack, or disable Litespeed plugin entirely.

    We could not find a fix for it yet

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Could you please check and see the blank images on some products, this only happens when you browse on a mobile device like iphone

    https://prnt.sc/GvWo92IrSmQI

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hi

    Thanks for your response. I havent found a solution to this problem and therefore I have turned off the product sync feature and uploaded the products using another feed generator plugin which is more reliable

    Thread Starter ceyhunyildiz

    (@ceyhunyildiz)

    Hello

    The issue continues and as it turns out it is not because of the server but Cloudflare has 100 second timeout itself. The link generated by this plugin for our Facebook product feed takes more than 100 seconds which is why Cloudflare is terminating the connection while Facebook is trying to download the product data file.

    Is there a way that this plugin can do the suggestions placed by Cloudflare on this page – Quick Fix Ideas Number 4

    https://community.cloudflare.com/t/community-tip-fixing-error-524-a-timeout-occurred/42342

    Or can we serve this Facebook feed through a subdomain without Cloudflare in which case it works perfectly?

    What are your suggestions?

Viewing 15 replies - 1 through 15 (of 76 total)