cgaryburke

Many thanks for your response. I am not sure how to include a screenshot here but here is what the FTP view looks like now. It appears that the files and folders are there as I thought they would be. What if I just delete the files and all the folders in the Nextgen directory and the primary folder and then try to reinstall. Think that would work?
Gary

FTP File
Managerburkesphotos.com (Change Account)
current
history
Divider
fileupload
folderupload
copy
move
download
edit
archive
unarchive
rename
permissions
remove
sym
view
Create New Directory
html
[Apache Logs]
cgi
imagerotator
wordpress
wp-admin
wp-content
gallery
plugins
akismet
bigcontact
ep-social-widget
grunion-contact-form
jetpack
jw-player-plugin-for-wordpress
nextgen-gallery
admin
css
images
js
templates
tinymce
css
fonts
images
js
si-contact-form
wponlinebackup
themes
upgrade
uploads
wp-includes
5 Directories and Files (0 Selected)
Page Size: Page of 1
Filename Size Date Modified File Type Permissions
[Parent Directory]
admin — 11/14/2012 9:13:00 am Directory
css — 11/14/2012 9:13:03 am Directory
fonts — 11/14/2012 9:13:03 am Directory
images — 11/14/2012 9:13:04 am Directory
js — 11/14/2012 9:13:05 am Directory
Copyright ? 1999 – 2012, All rights reserved.

<https://burkesphotos.com/wordpress/wp-admin/”&gt;

I am having a similar issue. When I tried to update to the latest version, i get the following error “Destination folder already exists. /home/content/c/g/a/cgaryburke/html/wordpress/wp-content/plugins/nextgen-gallery/” However, when I look to the administrator page for the plugin it does not appear in the inventory.
thanks for your help.