chanimal

Please see your email (to brianvu-tp) for the site login. Actually, the email I got from you with this message replied to WordPress Forums. How do I send you the confidential login?

• This reply was modified 9 months, 2 weeks ago by chanimal.

It is sitting within a portal site that is password protected (this is for reseller training). If you send me a private message email to chanimal[at]chanimal.com I can assign a temp password to get you in.

https://partners.pairpayments.com/

Thanks

My problem was solved by an FAQ on your website. It suggested areas to consider if there were problems with reviews not showing up.

Mine problem turned out to be a NO COMMENT plugin. It updated and changed to ALL–so it was blocking all comments (including the posts which were categorized as comments–with the products section). So, I changed it back to custom and did not check the box to stop comments for Products. All the reviews showed up again.

Thanks for your response. As you mentioned, it was not a problem with your plugin. It was an option within WooCommerce.

Ted

I may be having the same problem–but I don’t use a front end manager.

Here is one of the pages (same problem everywhere) that is having the problem.

https://chanimaluniversity.com/product/free-channel-orientation/

Note that if you click on the Review tab (I post reviews in them), the title says there are 5 reviews in the tab heading–but there is nothing there. It should show all five reviews. Instead, it asked if I want to be the first to review this product.

When I am logged as the admin, and click on View page (actual “View Product” since it is a WooCommerce page) where this tab sits, I see the “Custom Tabs” tab on the bottom left. However, the tab called “Reviews” no longer shows up–so I can’t see the code I used to display the reviews.

I deactivated your custom tabs plugin (as you describe above) and it still shows the tab on the woo commerce public page–the review tab is still there (but no reviews display).

I suspect it is your plugin, vs the review code, since there is no longer the “Review” tab that I created for this product–and the reviews still show up on the bottom of the main page (so that plugin is working) at https://chanimaluniversity.com/

It has been working for months–but I just noticed today that it is not working. Your plugin was updated 5 days ago according to my log, so it may have started then.

I use the latest Enfold theme (most popular in theme forest), the latest version of WordPress, etc.

Please advise

• This reply was modified 3 years, 2 months ago by chanimal.