Alex

It’s already there:
https://prnt.sc/Il0SwRGwi5fK

I’m not sure what’s wrong but I’m still seeing that empty field sometimes (not always).
I added that CSS code and also excluded JS & CSS files from modification but it didn’t work.

I am using the Breeze cache plugin. There’s an option to minify HTML, CSS & JS.
Can you please tell me how can I exclude your plugin’s CSS and JS? I don’t want to exclude the whole page.

Thanks

Hi

Good Evening

Can you please check my question & reply again?

I already selected “related & upsells” from default products dropdown (https://prnt.sc/1q8kbqo) but on the product page, it only shows the main product, not any upsell.
And yes, I haven’t set up any upsell there & I also haven’t set up “bought together feature” there (the Bought Together tab of products is empty).

It should show related/upsell products but it is only showing main product. ( https://prnt.sc/1qh194g )

https://prnt.sc/1qh19t0

I turned on that setting to show you the screenshot. Right now, I am going to disable it.

Please check all the screenshots.

Thank you

Hi @miemie

Are you there?

I have enabled your default product settings. Please check it ASAP if possible because I will turn it off in the daytime (USA)

You can see that it’s only showing the main product, not the related or upsell products. Please check above for the product link.

Thanks

• This reply was modified 3 years, 7 months ago by Alex.

I.m going to turn off the default product option settings for now because my website is live.

Please inform me when you are back

Hi

Thank you for your reply.

Here’s the link: https://elegantgiftstore.com/product/cute-cat-ceramic-planter/

Right now “related & upsell” option is selected from the dropdown.

I checked your reviews. There are many negative reviews due to the same reason that I’m facing right now:

5 hours ago a user named eugm written that he is unable to sign out.

In my case, I was logged in with my WordPress account but after deactivating Jetpack, I got disconnected. Now, I can’t even log out…There is no such option in your plugin. I deleted & reinstalled your plugin but nothing happened. I also removed my site from WordPress. com account but no luck.

Right now, I am trying to use different WordPress. com account to log in

Hi

Sorry for the late reply.

Here’s the screenshot: https://prnt.sc/1gnpsvx

I don’t think the problem is memory_limit.

Previously, I was using jetpack but I deleted it due to some reason. From that day, your plugin also stopped working. I think there is some issue with Jetpack.

No, the recommended plugin doesn’t have the “ajax upload” feature in the paid version & I told you that the “upload part” of that plugin is “ugly & old fashioned, simple old button”. I didn’t talk about that whole plugin. I’m not insulting the developer, I just told truth about that button.

I gave your plugin a negative review because of your behavior & you also decided not to reply instead of making your plugin better. I know it’s not possible to make it better right now but at least you should take it as a next task. But you decided to change the plugin.

I will repeat this again – “Don’t force anyone to delete/change any plugin just to make your plugin work.” That’s not a solution.

First, go & learn some manners.

Thank you

Hi

I am also facing the same problem. It takes 1.5 sec according to GT Metrix. Is there any way to remove it without affecting anything?

Thanks