chembuddy

Thank you so much everyone for your support! I really could not have asked for a better group of people to help me. I’ll go ahead and continue with fixing this issue.

Thank you again!

Alright we have an update! Apparently there was an issue with the host being used, and they have given us a new reseller server running cpanel and the website is working (according to them). I just need to point our domain DNS towards the new IP Address…I don’t know how to do this. I’m not sure if this is even a WordPress issue that can be discussed here. If I’m able to continue this thread for further support that would be great. If not please let me know! I just want to know what my next steps should be. I feel like I’m so close to fixing this!

Thank you so much for everyone’s support. This has been exceptional!

No need to apologise. I really want to get to the bottom of this! Yes it does, it has a fair bit of content.

Sorry for my very late response! I’m double checking with my associate to make sure that these details are correct. She will be back to me very shortly. If the details are correct, what would be the next course of action?

Okay, I’ve gone through everything and here is what I have.

HTAccess (what is in the file):
–# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Here is what is in my WP_config file (just before the stop editing notice):

define(‘WP_DEBUG’, true);
define(‘WP_DEBUG_DISPLAY’, true);
define(‘WP_DEBUG_LOG’, true);
define(‘WPCF7_LOAD_JS’, false);
define(‘WP_MEMORY_LIMIT’, ’64M’);

I tried enabling the different error logs but nothing different has been coming up! When I try and access the website it simply says:

This page isn’t working
https://www.mesnz.org.nz is currently unable to handle this request.
HTTP ERROR 500

I could not find any files in the root folders which could show errors or anything like that.

I’m using Google Chrome to access these web pages if that helps at all. I’m using FileZilla to edit the files of the website too.