Thanks for the quick reply.
Ok, I have it setup for UPS currently and I thought that the module somehow sent UPS a notification to pickup the order.
For email tracking, I’m guessing it’s the same even with the UPS module – the store owner would have to email the client manually once it’s picked up, or would that module take care of email tracking too? Sorry I’m a bit slow (and tired)!
I may have to switch to Flat Rate shipping. I’ll mention to her that she has to setup the order and send an email to client manually… correct?