André

Hi @dhb1989!

Have you tried to disable all plugins, except for WooCommerce to verify if it persists? How does it go?

Also, the system status report can help us to diagnose it a bit better.

Could you please share a copy of your site’s System Status?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Once you’ve done that, paste it here in your response.

All the best,

Hi @colmeneroweb! I am happy to see you around!

This kind of problem is usually caused by a conflict with your theme or with another plugin. ?

The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here.

All the best!

Hi @dhb1989!

Can you give a conflict test a try, please? I am asking this because it may be caused by a theme or another plugin.

The best way to determine this is to:

1. Temporarily switch your theme to Storefront
2. Disable all plugins except for WooCommerce
3. Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here.

Thanks!

Hey @nesoor!

Happy to see that you’ve found a solution for that!

If you’d like to share with other members of the community what worked for you, you’re more than welcome to do so!

Thanks!

Hi @kekriszta!

As Maykato mentioned above, those shorts descriptions boxed are tied with the product, but chances are that your plugin is handling it differently or maybe overwriting it.

You may need to reach out to the Multivendor plugin developer, to check for those details.

You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack.

We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

All the best!

Hi @xawar!

As mentioned by George, it may be caused by the lack of permission.

Depending on your hosting rules, you may try to upload and install WooCommerce manually.

I’d recommend reaching out directly to your Hosting company to get more details.

You can also check the link below after reaching out to your hosting company:

https://www.ads-software.com/support/article/managing-plugins/#manual-plugin-installation

Thank you!

Hey @eggrace! How’s it going?

This is a fairly complex development topic.

You can check this article about how to customize your checkout fields using actions and filters.

I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.

You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack.

We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

All the best!

Hi @jornes83!

This is usually caused by a conflict with your theme or another plugin, can you give the following a try, please?

1. Temporarily switch your theme to Storefront;
2. Disable all plugins except for WooCommerce;
3. Update WooCommerce to its latest version.

Check if the problem persists.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.

You can find a more detailed explanation on how to do a conflict test here.`

Thank you!

Hey @wshop!

I am not sure if I am following you correctly, but just to clarify it a bit, your theme might add a bit of code into your functions.php, depending on its needs, like when adding a new widget area, or just enqueueing your stylesheet!

So, that said, if you want a fresh start, you can reach out directly to your hosting company, to ask them for it, and then install WooCommerce and Storefront as a theme may be a good start.

Also, there’s a link that comes in handy when talking about getting started with WooCommerce:

WooCommerce Getting Started Documentation

My very best!

Hi @mglcarina! How’s it going today?

Can you review the article below and be sure that everything is set as stated?

https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#section-1

Be sure to check the item about displaying the prices during cart and checkout including taxes!

Let us know how it goes!

All the best!

Hi @jorgearaujo25!

It sounds like a bit complex development topic!

I’d recommend checking out the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.

You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack.

We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

Thanks!

Hi @pawlinski! Thanks for sharing your report with me!

Usually, this is caused by some conflict, a plugin, or either a theme.

What you can do is isolate your entire environment, to see when this problem happens.

– Change your theme to a default theme like Storefront;
– Disable all plugins except WooCommerce;
– Also add a value in your Hold stock option, it can be the default of 60;

Under those conditions, place a test order. If the problem doesn’t happen, then it is caused by a conflict.

The next step would be to re-enable plugins one by one and make a test order each time until you find the piece of software responsible for this behavior.

You can find more detailed information about how to test for conflicts here:

https://docs.woocommerce.com/document/how-to-test-for-conflicts/

All the best!

It seems a different site from the one that you first mention, I’d recommend you create a new topic for that.

Also, can you perform the troubleshooting steps that @margaretwporg and @ihereira mentioned above from that site? This can help us to reproduce it on our end!

Just to wrap everything:

– Temporarily switch your theme to Storefront;
– Disable all plugins except for WooCommerce;

If you get any errors:

Please share your WooCommerce error logs on this thread so we can take a look at your configuration and check the issue further:

* Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

My very best!

Hi @juniorjlk!

If I understood you correctly, you want to add some CSS to your admin page, isn’t it?

If so, you can try to search for a plugin that hooks inside the admin area to add some CSS to them, and then you can add something like this:

ul.order_notes li .note_content {
    background: #f44336;
}

My very best!

Hi @pawlinski!

To help get to the bottom of this we’re going to need a few more details.

– Are these orders being changed from completed to cancel or vice-versa?
– Are you managing your stock? and there are items in stock?
– The Hold Stock timeout (WooCommerce > Settings > Product > Inventory > Hold Stock) is applied to orders in the Pending status. When this limit is reached, the pending orders will be canceled.

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Once you’ve done that, paste it here in your response.

I hope to hear from you soon! My very best!