Natacha

Thanks so much for confirming.

Please update this post once fixed so that we can the add the reCaptcha back into our forms again.

@projectgoboy – when you say ‘we’ do you mean a fix is coming in the Formidable plugin or the Hubspot plugin?

Thank you for keeping me informed!

The issue is that your plugin used to work with reCaptcha in popups fine for us.

Asking us to upgrade to a Plus license solely for the purpose of running your forms with reCaptcha (which is essential these days) is crazy. Your Bootstrap addon will essentially do everything that Fancybox v5 already does.

Can you point me to support tickets where the issues you have acknowledged are discussed, or where I can see a live working version of a form running reCaptcha in your Bootstrap popup modal addon?

Is there better success using Cloudflare’s Turnstile solution?

@njones35 – thanks for your reply

The troubleshooting elements all pass.
What we can confirm – Switching off the Hubspot makes no difference.
The issue seems to happen only to forms that appear in a popup. I don’t know why our forms have been working fine in popups until a few weeks ago (no changes to the site)

** Can you identify a popup javscript library that works with reCaptcha and your plugin?
We are using Fancybox v5, which is the latest and very popular. Note that we are using a custom bespoke theme, hence we have control and knowledge of all the code in the site.

@jeroenrotty – thank you for confirming.

We have identified that it is definitely the combination of having the official hubspot plugin active alongside Formidable that stops the Captcha fields from loading in our Formidable forms, hence I assume that a plugin that also uses reCapture may clash with Formidable.

The reCaptcha field in your forms does not work if the official Hubspot plugin is active.

I have consequently changed this thread back to Unresolved.

• This reply was modified 5 days, 10 hours ago by Natacha.

@njones35 – Can you please reopen this thread!

I am not talking about the Pro version of your plugin, or your Hubspot addon plugin.

I am talking about the official Hubspot plugin separate to Formidable Forms.
This is an issue with a clash between Formidable FOrms and the Hubspot official plugin

We have the same issue, and ours ALSO only started a few weeks ago.
We have had to remove the reCaptcha from all our forms which is not ideal.
Our forms are also loading within a popup (the latest Fancyapps Fancybox v5)

@jeroenrotty – I am curious to know if you have the Hubspot plugin installed?

We have narrowed down the issue occurring when the Hubspot plugin is active.
Note it doesn’t have to be connected to an account for the issue to occur.

My guess is that something has recently changed with one of the plugins regarding their reCaptcha implementation, since this has only recently started happening. Both plugins were running alongside each fine for us for a long time.

We cannot disable Hubspot as it automatically populates data into our CRM from our Formidable Forms.

@cschabel This is incredible feedback – thanks so much!

We will install on a VPS system with lots of memory to hopefully minimise the load.

Thank you so much for the info – really appreciate it.

• This reply was modified 2 years ago by Natacha.

@cschabel Thank you so much for responding back. Really appreciated.

Can I ask if you know if their software works with recent versions of WordPress? (ie. version 6+? I notice their demo is running version 5.4

I am worried about recommending software to my client, only to find we are stuck with a ton of compatibility issues ??

I sent them a pre-sale Q and I am waiting to hear back also. But it is a worry they are suddenly non-responsive.

* Hi @psmo

Were you able to sort out the download?

We are thinking of purchasing but want to ensure this company is still operating and providing the files. Thank you.

* Hi @cschabel and @avmcsmu

On paper this plugin seems to do what we need – the comments above are worrying though.

Can anyone above comment on if they got their issues sorted before we commit to purchase?

ie. You were able to download your licensed files after purchase?

• This reply was modified 2 years ago by Natacha.
• This reply was modified 2 years ago by Natacha.

The fix the ensure jQuery Migrate is still installed after the WordPress 5.5 update allows the MasterSlider slides to continue working but we are finding that ours cannot be edited.

Is anyone else finding this?

We are running the “latest” MasterSlider 3.3

Hi,

Thanks for fixing ‘some’ of the errors. Errors are still occurring on your latest 2.1.3, including a serious one that prevents reviews from being able to be submitted at all when using your shortcode!

The email address field is completely missing (shows a blank area where the field should be) when using your submit review shortcode. Hence now, no reviews can be left at all on our site!

What I had to do to fix it:

Declare the var $Post_Email at line 337 /Shortcodes/SubmitReview.php

$Post_Email = ( isset($_REQUEST['Post_Email']) ) ? esc_attr( $_REQUEST['Post_Email'] ) : '';

Then a few lines further down, replace as follows:

//$ReturnString .= "<input type='email' name='Post_Email' id='Post_Email' value='" . isset( $_REQUEST['Post_Email'] ) ? esc_attr( $_REQUEST['Post_Email'] ) : '' . "' required/>";

$ReturnString .= "<input type='email' name='Post_Email' id='Post_Email' value='" . $Post_Email . "' required />";

Using isset inline like you had it causes PHP to freak out and not show the email address field (Tested on PHP 7.1 and 7.3 – same result)

See a sample of the errors below – again, please turn on your debug logs when testing! This really should have been caught first time.

[14-Jul-2020 09:35:08 UTC] PHP Notice:  Undefined index: Post_Email in \wp-content\plugins\ultimate-reviews\Shortcodes\SubmitReview.php on line 342
[14-Jul-2020 09:39:21 UTC] PHP Notice:  Undefined index: Post_Email in \wp-content\plugins\ultimate-reviews\Shortcodes\SubmitReview.php on line 342
[14-Jul-2020 12:43:34 UTC] PHP Notice:  Undefined index: Post_Email in \wp-content\plugins\ultimate-reviews\Shortcodes\SubmitReview.php on line 342
[14-Jul-2020 12:58:46 UTC] PHP Notice:  Undefined index: Post_Email in \wp-content\plugins\ultimate-reviews\Shortcodes\SubmitReview.php on line 342
[14-Jul-2020 13:03:21 UTC] PHP Notice:  Uninitialized string offset: 62 in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Submit_Review.php on line 322

The Undefined index: Post_Email errors should now go away with my fix.
I’ll leave you to fix the last one.

• This reply was modified 4 years, 3 months ago by Natacha.

I will however modify my review if you can fix all the PHP warnings, since I do appreciate the effort placed in the user interface and functionality of the plugin.

An example of the errors – watch the timestamps!
There are so many warnings and errors I had to switch the plugin off as we couldn’t debug our own code:

[05-Jul-2020 16:10:35 UTC] PHP Deprecated:  woocommerce_product_review_count is <strong>deprecated</strong> since version 3.0.0! Use woocommerce_product_get_review_count instead. in \wp-includes\functions.php on line 5088
[05-Jul-2020 16:10:36 UTC] PHP Notice:  Undefined index: Post_Email in \wp-content\plugins\ultimate-reviews\Shortcodes\SubmitReview.php on line 342
[05-Jul-2020 16:10:36 UTC] PHP Notice:  Undefined variable: Product_Names in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 412
[05-Jul-2020 16:10:36 UTC] PHP Notice:  Undefined variable: Average_Score in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 672
[05-Jul-2020 16:10:36 UTC] PHP Notice:  Undefined variable: Total_Reviews in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 673
[05-Jul-2020 16:10:36 UTC] PHP Notice:  Undefined variable: Average_Score in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 676
[05-Jul-2020 16:10:36 UTC] PHP Notice:  Undefined variable: Total_Reviews in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 678
[05-Jul-2020 16:10:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:10:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:10:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:10:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:10:37 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:13:26 UTC] PHP Notice:  Undefined index: Post_Email in \wp-content\plugins\ultimate-reviews\Shortcodes\SubmitReview.php on line 342
[05-Jul-2020 16:13:26 UTC] PHP Notice:  Undefined variable: Product_Names in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 412
[05-Jul-2020 16:13:26 UTC] PHP Notice:  Undefined variable: Average_Score in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 672
[05-Jul-2020 16:13:26 UTC] PHP Notice:  Undefined variable: Total_Reviews in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 673
[05-Jul-2020 16:13:26 UTC] PHP Notice:  Undefined variable: Average_Score in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 676
[05-Jul-2020 16:13:26 UTC] PHP Notice:  Undefined variable: Total_Reviews in \wp-content\plugins\ultimate-reviews\Shortcodes\DisplayReviews.php on line 678
[05-Jul-2020 16:13:26 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:13:27 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:13:27 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:13:27 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:13:27 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:34 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:34 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:34 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:34 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:35 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:35 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:35 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:35 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:35 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:14:36 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 130
[05-Jul-2020 16:19:00 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:00 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:00 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:00 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:01 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:01 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:01 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:01 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:01 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:01 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:01 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:02 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:02 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:02 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:02 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:19:02 UTC] PHP Warning:  A non-numeric value encountered in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 132
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:37 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:38 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:38 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:38 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:38 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:38 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:20:38 UTC] PHP Notice:  Undefined variable: rating_html in \wp-content\plugins\ultimate-reviews\Functions\EWD_URP_Replace_WooCommerce_Reviews.php on line 135
[05-Jul-2020 16:22:41 UTC] PHP Deprecated:  update_usermeta is <strong>deprecated</strong> since version 3.0.0! Use update_user_meta() instead. in \wp-includes\functions.php on line 4713
[05-Jul-2020 16:24:39 UTC] PHP Notice:  Undefined index: Post_Email in \wp-content\plugins\ultimate-reviews\Shortcodes\SubmitReview.php on line 342